Ford of Cookeville

Great customer experience, excellent staff Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back to take care of More

good friendly service mrs. root was so nice,so helpful , mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back More

Service as expected. Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle p Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle purchase as well as service. More

Vehicle recall Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while they work on it. More

Great service... My second new Lincoln and I wouldn’t go anywhere else. Outstanding! Steven Reed was super nice and professional. Thank you so much Vickie Herron My second new Lincoln and I wouldn’t go anywhere else. Outstanding! Steven Reed was super nice and professional. Thank you so much Vickie Herron More

A PLUS Experience, As Always! Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate the folks that work there! More

Regular Service Visit Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christin Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christina is great! More

Regular Service Visit As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very frie As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very friendly and courteous. More

Very friendly and professional. Racheal has been phenomenal in both before and after the sale of the vehicle. She is very friendly and welcoming and shows that she cares for her cus Racheal has been phenomenal in both before and after the sale of the vehicle. She is very friendly and welcoming and shows that she cares for her customers. She has shown to be deeply invovled in the assurance of satisfaction of the purchase. Ethan likewise was very helpful in getting me in the right vehicle and insiring customer satisfaction! More

Honest and friendly. I inquired about a vehicle online and in less than 2 minutes I was contacted by Michael. He was friendly and informative. We discussed a couple of opt I inquired about a vehicle online and in less than 2 minutes I was contacted by Michael. He was friendly and informative. We discussed a couple of options that interested me. I went to the dealership the same day and was greeted immediately by employees and assisted right away. Rusty took care of me. He was friendly and honest. His demeanor was greatly appreciated. After my decision was made, Lane helped me with financing. Lane was super friendly and comical. He made the process painless and even enjoyable. When I returned to the dealership for service and tags, Michael helped me set up the technology in the car and explained how everything worked, which was much appreciated because I don't have the time or patience figuring those things out. Overall, a fantastic and easy experience. Highly recommended dealership. More