Ford of Cookeville

Serviced our truck. Ford 2 years old. Bought there Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thank Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thanks you Christy! More

Service department is amazing! This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn’t even have an appointment! The team they’re communicated with me every single step of the way as they fixed the issue for me. More

Fine Dealership Worth visiting if you are looking for a Ford product! I wish they would do away with the salesman having to go back and forth with the manager on Worth visiting if you are looking for a Ford product! I wish they would do away with the salesman having to go back and forth with the manager on price, though. Authorize the salesman to negotiate price directly with the buyer. My salesman was superb, but the process he was forced to use is straight out of the 1970s and 1980s. Mike Williams did a superb job! More

New Car Purchase Friendly, efficient experience. All employees made an attempt to acknowledge our presence and make sure we were comfortable. The Salesman we worked Friendly, efficient experience. All employees made an attempt to acknowledge our presence and make sure we were comfortable. The Salesman we worked with was very helpful and did not make us feel pressured to buy. More

Always top notch service here. Had my car serviced at Ford Lincoln of Cookeville. I always receive excellent service here, service associates are always super friendly, & knowledgea Had my car serviced at Ford Lincoln of Cookeville. I always receive excellent service here, service associates are always super friendly, & knowledgeable, & the service is high quality, affordable, & performed in a timely manner. More

Great Deal! Buying process was simple, Ethan Deloach my sales guy was awesome to deal with and talk to. Everyone was very personable through the whole process. Buying process was simple, Ethan Deloach my sales guy was awesome to deal with and talk to. Everyone was very personable through the whole process. More

You guys are the BEST Christina Root is absolutely AWESOME. The whole process went very smooth. She was thorough and clear while explaining everything to me. I appreciated Christina Root is absolutely AWESOME. The whole process went very smooth. She was thorough and clear while explaining everything to me. I appreciated being kept informed through text message. I purchased my Ford through your dealership in 2016 and I have not taken my car anywhere else for service, because all of the advisors here are so awesome and personable. Thanks guys!!! More

Courteous & helpful. Greg was informative and helpful. Listen to my concerns, responded accordingly. Arranged a loaner on my behalf, do to mileage scheduled maintenance, t Greg was informative and helpful. Listen to my concerns, responded accordingly. Arranged a loaner on my behalf, do to mileage scheduled maintenance, that I was not aware of. More

Pleasant Experience Mike Cox was great to deal with, no high pressure tactics. I told him what I was interested in and he made it happen. Thanks Mike! Mike Cox was great to deal with, no high pressure tactics. I told him what I was interested in and he made it happen. Thanks Mike! More