Ford of Cookeville

My Review We were very pleased with our salesman and the manager/owner. They went out of their way to find us the car we were looking for. We were very pleased with our salesman and the manager/owner. They went out of their way to find us the car we were looking for. More

Oil change tire rotation Service department offers shuttle service while you wait on vehicle if you want lunch or something else. Waiting area has coffee and WiFi, and televis Service department offers shuttle service while you wait on vehicle if you want lunch or something else. Waiting area has coffee and WiFi, and television More

Always a good experience. I always have a good experience when I bring my vehicle in for service. Christina Root listens to my concerns and goes over any services needed to kee I always have a good experience when I bring my vehicle in for service. Christina Root listens to my concerns and goes over any services needed to keep my warranty valid and keep my vehicle running great. The waiting area is comfortable. Love the donuts in the morning! More

very pleases with my service excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've foun excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've found anywhere... More

Great service and wonderful friendly staff No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative i No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative in your staff. More

A great car buying experience! Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purch Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purchased several Ford trucks from Cookeville Ford through Ethan Deloach and had Ethan notify him when a new Explorer came in. Upon arriving I mistakenly asked for a Brent and was connected with Brent Smith who immediately took great care of us and upon realizing my error in contacts he immediately pulled Ethan into our sales relationship too. It was refreshing to witness such teamwork regarding the sell. Both gentlemen were professional yet very personable in their dealings with us. Their knowlege of your vehicles was superb and they took great interest in training us well on our new Explorer Limited options and use. I love my new Explorer! More

Sevice department I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant ex I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant experience. More

Great salesman We enjoyed our experience with salesman Will Ray. He was very professional and to the point with facts. He did not mold or direct the conversatio We enjoyed our experience with salesman Will Ray. He was very professional and to the point with facts. He did not mold or direct the conversation to close the sale. He listened to our needs. He did his best to find us the vehicle that we wanted. I feel Will represents The Cookeville Ford dealership very well. It was very refreshing to deal with a person who wasn’t concerned with my contact information in order to pressure me with unwanted phone calls or emails that are produced when using your web site. I would recommend. Will Ray to anyone I can. More

good, ok It was good, sales people did a good job, was satisfied sales people. As always, you want a lower price on the vehicle that you are purchasing. It was good, sales people did a good job, was satisfied sales people. As always, you want a lower price on the vehicle that you are purchasing. More

A Wonderful Truck Buying Experience Very welcoming environment. Never felt pressured. Sales rep, Kevin Parrish, was fantastic to work with. Very respectful and knowledgeable about ever Very welcoming environment. Never felt pressured. Sales rep, Kevin Parrish, was fantastic to work with. Very respectful and knowledgeable about every truck, both new and used. Will recommend him to friends and family. More