Ford of Cookeville

Put a plug in the tire &took care of us. Always a friendly place & our salesman is great Ronnie D (big Ronnie). He always makes sure we get great service. Everyone is friendly & willing to Always a friendly place & our salesman is great Ronnie D (big Ronnie). He always makes sure we get great service. Everyone is friendly & willing to help. More

Excellent service! Will Ray took great care of us! Will Ray took great care of us from the start. We texted back and forth the day before with specifics about the vehicle to make sure this was exactly Will Ray took great care of us from the start. We texted back and forth the day before with specifics about the vehicle to make sure this was exactly what I wanted! I love my new van! Thanks WILL! More

Great Customer Service! Brought my 2018 Escape in for a regular service . Guys were great , and Xavier took very good care of me. Actually, the service dept. check-in guys Brought my 2018 Escape in for a regular service . Guys were great , and Xavier took very good care of me. Actually, the service dept. check-in guys are one of the reasons I decided to purchase from Cookeville Ford. Nice bunch . More

I was able to get the vehicle I had coveted for a long time! Will was awesome! He was honest with me and very patient, as I took forever to make up my mind on if I was going to get the car or not. I appreciated Will was awesome! He was honest with me and very patient, as I took forever to make up my mind on if I was going to get the car or not. I appreciated his patience and knowledge. More

New car 2019 Escape Will Ray is fantastic sales person I would recommend him as a very fast person that won’t waste your time, Especially when you have no time to throw a Will Ray is fantastic sales person I would recommend him as a very fast person that won’t waste your time, Especially when you have no time to throw away. More

Great place to buy a truck. The sales person was great. This was a commercial purchase and they had exactly what I wanted in stock and the transaction was easy. I wish they wer The sales person was great. This was a commercial purchase and they had exactly what I wanted in stock and the transaction was easy. I wish they were our local dealer. More

First On Line Purchase I dealt with Michael Williams with my purchase of the new F350 Dually. Top notch service. Answered all my questions and received a very fair deal. I n I dealt with Michael Williams with my purchase of the new F350 Dually. Top notch service. Answered all my questions and received a very fair deal. I never stepped into the dealership! Had the truck delivered to Ohio, signed the papers, took my trade and couldn't be happier! I would recommend this dealership to my friends and will look here first when making my next purchase! More

Love my ford escape Great place to buy a car from the salesman really took his time with me and was very patient with me he never once tried to push something I couldn't Great place to buy a car from the salesman really took his time with me and was very patient with me he never once tried to push something I couldn't afford on me it took me over 2 months to find the right one Ronnie was great I would highly recommend him tell him Michael sent you you won't be unhappy. More

Great Service We were very pleased with how Billy Hummel catered to our specific service needs. He went above and beyond what he needed to do to make sure our car w We were very pleased with how Billy Hummel catered to our specific service needs. He went above and beyond what he needed to do to make sure our car was properly serviced and that we were happy. He kept in contact with us before, during and after the required maintenance. He was friendly yet also very professional by fully explaining the maintenance and cost. More

MKC Service I took my MKC in for service was greeted by Greg who explained to me what maintenance was due for mileage . I had a few other minor things I needed lo I took my MKC in for service was greeted by Greg who explained to me what maintenance was due for mileage . I had a few other minor things I needed looked at while they had it. The best part if my service came when I told Greg my father had passed away and needed to take care of arrangements he offered me a car and told me to take my time and return when I was finished. That is what I call full service. Karen VanHooser More