Ford of Cookeville

quick and patient I asked for a heads up on major expenses in the future and I was given them. Also needed help re-syncng my phone to the car and getting the right gas I asked for a heads up on major expenses in the future and I was given them. Also needed help re-syncng my phone to the car and getting the right gas mileage display. No problem. I didn't need to wait long for this service. Service rendered respectful service to an old lady with a lot of questions. I'm always happy with this place except when I get charges that I didn't expect. That's happened only once in the past. More

Quick but careful sale. Best truck for me at best price. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. More

Very nice I have a hard time making decisions and they put up with me for hours and let me drive everything until I was sure it was what I wanted I have a hard time making decisions and they put up with me for hours and let me drive everything until I was sure it was what I wanted More

service dept. great Always great to get my 2013 explorer serviced at Ford, they do a great job plus give it a good washing before i leave. Also they Let me know or remin Always great to get my 2013 explorer serviced at Ford, they do a great job plus give it a good washing before i leave. Also they Let me know or remind me of future things to do that my vehicle might need later looked at . Alease More

In for a recall on F150 I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soili I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soiling the vehicle. The waiting room was clean as was the restroom. I have had mechanical repairs done at Cookeville ford before and give the service department five stars. More

Had the first oil change & service on my Edge. I was so happy to find out how professional, knowledgeable & friendly they are! Will be back! happy to find out how professional, knowledgeable & friendly they are! Will be back! More

Nice xx I love it. Glad we got Will. He knows his job and did it very well he explained the SUV and everything that it does in detail. Nice to work with.👍👍 Glad we got Will. He knows his job and did it very well he explained the SUV and everything that it does in detail. Nice to work with.👍👍 More

Great customer service as usual. The service department is very professional and courteous. Casey and Christina are very knowledgeable and helpful. They explain everything that is goi The service department is very professional and courteous. Casey and Christina are very knowledgeable and helpful. They explain everything that is going on. The service department is the best. More

Perfect I got the exact vehicle I wanted. Will Ray a very knowledgeable and courteous salesman. Thank you so much will and the rest of the Cookville Ford tea I got the exact vehicle I wanted. Will Ray a very knowledgeable and courteous salesman. Thank you so much will and the rest of the Cookville Ford team. Looking forward to doing repeat business business here. Layne Boyce is great in the finance dept. It was a pleasure will and Layne. THANKS again. More

Great place to go for service Because of the people. The people make or brake your business. I had just moved to Cookeville and was looking for a Ford dealership to service my car. Because of the people. The people make or brake your business. I had just moved to Cookeville and was looking for a Ford dealership to service my car. I know you pay a little more for the service but I knew I didn't have to worry about if they did the services I was charged for. Friendly, caring, people. Everyone had a smile on there face. Didn't hear employees complaining about something while at the vendor machine getting a snack. Customers don't want to hear this and while I was there I didn't hear nothing like that. Great place to have your car service. More