Ford of Cookeville

Getting to the root of the problem. My car has had a battery discharge problem for some time. The battery would slowly discharge. After taking the car to the selling dealer many time wit My car has had a battery discharge problem for some time. The battery would slowly discharge. After taking the car to the selling dealer many time with no result, I decided to bring it to Cookeville Ford/Lincoln. On the first visit a faulty battery was found and replaced. A faulty gateway module was also detected and ordered. On the second visit the gateway module replaced and tested. The car seems to be operating properly now. Problem solved!!! Cookeville Ford/Lincoln is now my place to get my car serviced. All of the service employees I dealt with were friendly and knowledgeable. I was kept informed of the progress as they determined the problem. Keep up the good work. More

Thank you for your excellent work on my vehicle .You’re staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 More

The staff are friendly, courteous, respectful, knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine mainte knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine maintenance, too! More

Sevice department Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car in Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car inspections are always taken care of. Very happy with the MKX we purchased - it's in excellent condition. More

Could not be bettter When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sal When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sale and sales man were and are wonderful ,We love our Truck . Thank you for always taking GREAT care of us ,we most definitely will buy another car or truck from Cookeville Ford. Merry Christmas and the best for 2020 More

The service work was fine JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. More

Amazing!!! I’ve never had such great business!!! I was looking all over the place for a used camaro with low mileage and a great price-Will Ray gave me an AMAZIN I’ve never had such great business!!! I was looking all over the place for a used camaro with low mileage and a great price-Will Ray gave me an AMAZING deal! I will recommend this dealership to everyone!!! More

Friendly service. Lyle was very friendly, as well as Anthony. Dealership was clean and had a good selection. Great follow up after purchase as well. Thanks for the q Lyle was very friendly, as well as Anthony. Dealership was clean and had a good selection. Great follow up after purchase as well. Thanks for the quick transaction. More

Lincoln Nautilus Purchase We were greeted by Nick Johnson and immediately were impressed by his willingness to remove all obstacles which might stand in the way of us purchasin We were greeted by Nick Johnson and immediately were impressed by his willingness to remove all obstacles which might stand in the way of us purchasing the vehicle that we desired. He was patient and courteous. Was willing to spend the time with us to ensure that we were a satisfied customer.. More

very helpful Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Mo Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Morgan and Rachael very very nice trying to help. Josh in service was understanding.. More