Ford of Cookeville

excellent service department Always professional, and go out of their way to meet every need we may have. They also service all of our vehicles, both domestic and foreign, with e Always professional, and go out of their way to meet every need we may have. They also service all of our vehicles, both domestic and foreign, with excellent service!!!! More

2014 Taurus service Service area very efficient. Xavier was excellent. Impressed with the iPad use. and i will be back to have another problem addressed by the end of ne Service area very efficient. Xavier was excellent. Impressed with the iPad use. and i will be back to have another problem addressed by the end of next week More

Quick, effective listened Will listened to my request, negotiated with me, and we came to an amicable middle ground on both a used purchase and trade in. Will do business with Will listened to my request, negotiated with me, and we came to an amicable middle ground on both a used purchase and trade in. Will do business with them again. More

My car was totaled back in December and the stress of finding a new car was overwhelming. I went into Ford with the mindset that I was probably going to leave without a car since my previous experience w finding a new car was overwhelming. I went into Ford with the mindset that I was probably going to leave without a car since my previous experience with other dealerships hadn’t worked out. However, Lyle had contacted me a few days prior after an inquiry I’d submitted and from the moment I walked in the door, he was determined to make sure I got the best deal possible. He was so nice and genuine and you don’t see that a lot (at all) with car salesmen but he was something different! The car I have now is perfect for me and nothing could be better. So thank you, Lyle and Ford (for hiring an awesome salesman!) for your help and genuine care! More

Very friendly. Easy to work with. I live in Nashville and purchased a truck from them. Well worth the drive. The lifetime powertrain warranty is another Perk. Great Job to my salesman Lyle Heisz and all the purchased a truck from them. Well worth the drive. The lifetime powertrain warranty is another Perk. Great Job to my salesman Lyle Heisz and all the staff at Ford Lincoln of Cookeville!! More

first oil change for 2019 ford escape casey loftus does an awesome job. he knows his job and how do it with professionalism. very professional and friendly. would recommend him to anyone casey loftus does an awesome job. he knows his job and how do it with professionalism. very professional and friendly. would recommend him to anyone More

Very friendly and efficient service staff, especially Christina Root. She got us in on short notice and suggested service that was needed on our vehicle. She also fixed a recall that we knew nothing abou Christina Root. She got us in on short notice and suggested service that was needed on our vehicle. She also fixed a recall that we knew nothing about. More

My last experience was excellent! The service associate was professional, courteous and informative. The process was explained to me step by step. My vehicle was fixed without any issues. was professional, courteous and informative. The process was explained to me step by step. My vehicle was fixed without any issues. More

Very Pleased! Everyone was friendly, knowledgeable, and at no time did I ever feel pressured to have any maintenance work that wasn't needed. The work that was done Everyone was friendly, knowledgeable, and at no time did I ever feel pressured to have any maintenance work that wasn't needed. The work that was done was explained in layman's terms (I admit, I know nothing about automobiles) and I am very pleased. More

Great Ecperience I called at a busy time and everyone was nice and took the time to answer my questions. My salesmen Lyle was the best sales persons I have ever dealt I called at a busy time and everyone was nice and took the time to answer my questions. My salesmen Lyle was the best sales persons I have ever dealt with. They did not have the truck in stock I wanted but went the extra mile to find it an delivered it to my home. Also offered me a truck while waiting on mine. More