Ford of Cookeville

I bought my car on 7/18/2020 still waiting on my title and tags. I have to go over to the dealership everytime to see where my title is or to get a drive out tag. If I call to speak to someone no one retu and tags. I have to go over to the dealership everytime to see where my title is or to get a drive out tag. If I call to speak to someone no one returns my call. I have been a valued customer for years. I will get my next vehicle somewhere else. I went over this morning to talk to someone and I was told maybe in the next couple weeks. No calling to tell me where its at or their working on it. You didn't skip a beat to get your money! More

Andrew was a pleasure to work with. He found me a brand new Escape with a cheaper payment! Thank you so muchAndrew, I will remember you for my next car. new Escape with a cheaper payment! Thank you so muchAndrew, I will remember you for my next car. More

We live in Indiana and found the truck on line. We wasn't sure we wanted to make a 3 1/2 hour drive to take a chance on a dealer we knew nothing about. I communicated with Kyle through the internet/text and sure we wanted to make a 3 1/2 hour drive to take a chance on a dealer we knew nothing about. I communicated with Kyle through the internet/text and he was helpful, answered questions and gave me Josh Brown's name for any other concerns. We set up a time to meet with Josh and he was so nice and helpful. I have never visited a dealership like this one. Everyone was so nice and friendly that we met. You immediately felt welcome and like you were family from the ladies at the front desk, Josh, KP and Ethan. We all shared stories and talked like were at a reunion! We would drive 3 1/2 hours again if we needed another vehicle We love our truck by the way! I highly recommend Josh and this entire staff. More

I absolutely loved working with Andrew! He worked with me to not only find the car that met my needs, but was also in my price range! 10/10 recommend him! to not only find the car that met my needs, but was also in my price range! 10/10 recommend him! More

Had a great experience, I’m super excited about my new ride and the employees were very helpful and patient. Thanks for all the help!! ride and the employees were very helpful and patient. Thanks for all the help!! More

the people there are friendly , great experience , knowledgeable , would recommend to anyone looking to have their vehicle serviced , everything goes smooth and it was just a pleasure knowledgeable , would recommend to anyone looking to have their vehicle serviced , everything goes smooth and it was just a pleasure More

Everyone did nice work and was very friendly. Thanks for getting it done. We are excited to drive the new expedition all around the country. getting it done. We are excited to drive the new expedition all around the country. More

yes I’ll recommend anyone to Cookeville Ford. And Lyle is the man to talk to. Lyle has good customer service. That means a lot the man to talk to. Lyle has good customer service. That means a lot More

Great work. I was out in under an hour. A A A A A A A A A A A A A A A A A A A A A A A A A More

Buying a new vehicle at Ford Lincoln of Cookeville was as car buying should be.Our sales person,Brent Smith was very knowledgeable about the vehicle we were interested in.He went above and beyond to make sur car buying should be.Our sales person,Brent Smith was very knowledgeable about the vehicle we were interested in.He went above and beyond to make sure we got top dollar for our trade.I would also like to thank him again for helping us set up our Ford pass account,as we couldn't have done it with out his knowledge on the subject.It was the most pleasurable car buying experience we've ever had.Jim &Lori Letourneau. More