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Ford of Cookeville
Cookeville, TN
1,201 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,201 reviews
January 05, 2021
Lyle was super helpful to get us in the perfect fit for us. He was honest and listened to all our concerns/wants. We recommend Ford Lincoln of Cookeville for your car buying needs! us. He was honest and listened to all our concerns/wants. We recommend Ford Lincoln of Cookeville for your car buying needs! More
by whitneyhenry2729
Employees Worked With
Lyle Heisz
December 24, 2020
Lyle is a great guy and so easy to work with!He made our Lyle is a great guy and so easy to work with! He made our purchase go very smooth! Travis is also really easy to work with, explained everything ver Lyle is a great guy and so easy to work with! He made our purchase go very smooth! Travis is also really easy to work with, explained everything very well! This is our second purchase from Ford Cookeville and we love working with them! Thank you! More
by JC Slatton
Employees Worked With
Travis (financing), Lyle Heisz
December 22, 2020
I appreciate all the hard work and help that was given to my wife and myself, working out the right truck for our needs and have been pleased with the additional help given my wife and myself, working out the right truck for our needs and have been pleased with the additional help given More
by stevegundersonucc
Employees Worked With
Mark Charroux, Lyle Heisz
December 19, 2020
Dad worked with Lyle when He purchased the truck; we didn't thus time. Casey Manning was the Sales Associate that worked with us. The overall experience was excellent. didn't thus time. Casey Manning was the Sales Associate that worked with us. The overall experience was excellent. More
by oshnoshart
Employees Worked With
Casey Manning
December 15, 2020
The best new car sales experience to date for me ! The best deal in the shortest amount of time. We would drive the extra 50 miles again. Lyle did a great job. No doubt his Canadien heritage gives him tha best deal in the shortest amount of time. We would drive the extra 50 miles again. Lyle did a great job. No doubt his Canadien heritage gives him that competitive edge. More
by mosscreeksub
Employees Worked With
Lyle Heisz
December 07, 2020
Will was very patient with us through the whole process of buying our truck. He was very knowledgeable and a pleasure to deal with. We highly recommend Will if you're looking for a vehicle. of buying our truck. He was very knowledgeable and a pleasure to deal with. We highly recommend Will if you're looking for a vehicle. More
by kiowajeri
November 22, 2020
The absolute best dealership around! Wouldn’t recommend anyone to go anywhere else. Lyle was completely top notch, and a all around great guy! Amazing. anyone to go anywhere else. Lyle was completely top notch, and a all around great guy! Amazing. More
by shelby.mull
Employees Worked With
Josh Brown, Lyle Heisz
November 22, 2020
Will was personable and professional. He got me upgraded to the perfect vehicle for me and my needs. I love my Lincoln MKX. I had a great car buying experience with Will at Ford Lincoln of Cookeville and wo to the perfect vehicle for me and my needs. I love my Lincoln MKX. I had a great car buying experience with Will at Ford Lincoln of Cookeville and would recommend him to anyone looking for a new ride. More
by ms.walker3
November 19, 2020
Very helpful. friendly and courteous gentlemen. Would definitely make sure to see them again for assistance and would send all my friendw qnd family. Thanks Lyle and Michael. :) definitely make sure to see them again for assistance and would send all my friendw qnd family. Thanks Lyle and Michael. :) More
by wyantj51
Employees Worked With
Michael Williams, Michael Williams, Lyle Heisz
November 11, 2020
Excellent, very smooth experience and extremely straightforward process. Pricing on the vehicle and offer for trade was extremely fair, no haggling needed. Definitely recommend buying here. straightforward process. Pricing on the vehicle and offer for trade was extremely fair, no haggling needed. Definitely recommend buying here. More
by jdwilks1
