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Ford of Cookeville

Cookeville, TN

5.0
1,201 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,201 reviews

July 13, 2021

east buying process and good follow up after the sale. They made a deal that was fair and a life time warranty to boot. A Plus More

by rmains35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jul 15, 2021 -

Ford of Cookeville responded

Thank you so much for your review! We're so happy that you had a great experience and we appreciate you spreading the word!

June 13, 2021

Pleasure and easy to work with. Not much hassle and right to the point. I would highly recommend. Probably will plan to buy again from this dealership. More

by labplusint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Ray, Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you so much for joining the FLOC family! We are honored that you allowed us to earn your business!

June 10, 2021

They took good care of me and were a pleasure to do business with. I drove 1200 miles to come the them and it was worth it More

by grywitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We SO appreciate you giving us the opportunity to serve you and take care of your purchase!

June 03, 2021

Lyle went above and beyond to help us find the perfect vehicle for our family! While I was in another state he sent me videos of two cars I was interested in. He showed me the different features each vehi More

by Asmallwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We're honored that you chose Ford of Cookeville for your auto buying experience! We take your opinions and feedback very seriously, and we appreciate the kind words!

May 30, 2021

The salesman and all employees were great about everything, very smart, very clear about everything, very kind, and funny. Your place is very clean and in great order, very fast and accurate servic More

by Amyshort04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle mike and the financial dept guy
Jun 14, 2021 -

Ford of Cookeville responded

We appreciate this kind review very much! We're so glad you're part of the family now!

Jun 15, 2021 -

Amyshort04 responded

Ford of Cookville is the best place to buy a car I recommend everyone to go there for their vehicles. Not only are the vehicles great but the people, every one of them, are great people. They will walk you out the door with a huge smile of satisfaction on your face. Thank you Ford!

May 21, 2021

We had nothing but a great experience with Lyle! He was consistent with me from the start to the end, answering any/all questions! I only went back because of this. He went over and above for us!! We would More

by Aimee Agnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We're so thankful that you allowed us the opportunity to help with your purchase! We hope you feel right at home from now on as part of the FLOC family!

May 04, 2021

Hat tip to Lyle Heist for going above and beyond in putting together a retail order for my new 2022 F-350! Considering it's a model year who's pricing isn't even yet available on Ford.com, and when oth More

by Tdrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Jagnandan, Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We're so proud of our team, and we're honored that you gave us the opportunity to earn your business!

April 28, 2021

Lyle was the best salesman I have ever met in my life. He stuck with me for over a month to find the most perfect car for me! Multiple phone calls and emails were exchanged before I finally decided on the ri More

by emily.paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We are so thrilled that you found just the perfect car for you! Our team will always do whatever it takes to make sure you find the best fit! Thank YOU for the great review and for giving us the opportunity to earn your business!

April 10, 2021

I don't usually buy cars from dealerships, but Lyle Heisz at Ford Lincoln of Cookeville made buying the exact truck I was after incredibly easy. He worked with me remotely, provided the information I asked f More

by justinmskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thanks so very much for such a kind review! We're thrilled to serve our customers from all over!

March 29, 2021

The experience I had at cookeville Ford Lincoln was fantastic . Lyle was so helpful in the process also Travis in the closing process was great. More

by evalyngreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you for a great review, and thank you for allowing us to assist you in finding the right car for YOU!

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