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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,201 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,201 reviews

February 16, 2022

Great service and a pleasure working with! Really appreciate the next day check in to make sure everything was up to par. More

by Shawn Simono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
February 13, 2022

Fast and easy. We sat in the warm office, told Lyle what we wanted and he pulled it out front for us to see More

by mysnownonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle, Lyle Heisz
Report | Print
November 01, 2021

I appreciate Lyle's effort and time he took to make my experience at Ford Lincoln dealership a great. I will definitely be recommending Lyle and this dealership to all my friends! Thank you!! More

by jcavadianes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Nov 01, 2021 -

Ford of Cookeville responded

Thank you so much for the great review! We look forward to serving you in the future!

October 19, 2021

Excellent customer service. I don't plan to buy from another dealership ever! Fast, friendly, honest, courteous, clean environment...just all around great. More

by Bethany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Report | Print
Oct 20, 2021 -

Ford of Cookeville responded

Thank you so much for taking the time to leave a great review! We certainly appreciate the opportunity to serve you time and time again. We're glad you're part of the FLOC family!

October 10, 2021

Lyle is fantastic! He is so patient and kind. And he worked hard to get a good deal for us. More

by twdillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Oct 13, 2021 -

Ford of Cookeville responded

Thank you so much for allowing Lyle and our team to serve you! We appreciate your business very much!

October 03, 2021

We felt like family and we will be back soon for more services. Thank yoy for the great value on everything. More

by williambumpous11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Oct 04, 2021 -

Ford of Cookeville responded

Thank you so very much for allowing us to serve you! Welcome to the FLOC family!

September 27, 2021

What a wonderful experience! 👍 We will always do business with Ford of Cookeville from here on out. It was a seamless, fun and fast process. We could not be more pleased with the entire process as w More

by Cassie Russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Sep 27, 2021 -

Ford of Cookeville responded

Thank you so very much for this kind review! We always seek to make our customers' experience top notch! We certainly appreciate your business!

September 20, 2021

Had a great experience ordering a vehicle with Lyle. Got everything I wanted with no pressure. More

by jcr87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Sep 28, 2021 -

Ford of Cookeville responded

Thank you so much for the great review! Our team is always happy to serve and we want to be your go-to for life!

September 19, 2021

It was great to deal with Ford of Cookeville for our car purchase and Lyle was truly a great gentleman. We had a pleasant experience and would recommend Ford of Cookeville. More

by Mohankia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish, Lyle Heisz
Report | Print
Sep 20, 2021 -

Ford of Cookeville responded

We're so thankful we had the opportunity to serve you! We're proud of our team, and we look forward to continuing to give you the best!

September 17, 2021

Helped me order a truck when I really needed it. No suprises, straight forward. Will use again. More

by jcr87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Sep 20, 2021 -

Ford of Cookeville responded

Thank you so very much for the great review! We certainly appreciate you letting us guide you through your custom order journey! We can't wait to celebrate with you when your truck arrives!

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