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Ford of Cookeville
Cookeville, TN
1,261 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,261 reviews
May 26, 2025
Nathan was great to work with. Made the process of buying a new truck easy. Made the process of buying a new truck easy. More
by Kendra
Employees Worked With
May 24, 2025
Very helpful with our purchase, was able to to get the rate we wanting. Beautiful beard rate we wanting. Beautiful beard More
by Chase
Employees Worked With
May 23, 2025
Nathan was a great help explained everything quite well got to test drive no stress no hassle 10/10 got to test drive no stress no hassle 10/10 More
by Bryce
Employees Worked With
May 22, 2025
The gentleman was very nice and courteous. Had a great experience here at this location. Cookbill ford Had a great experience here at this location. Cookbill ford More
by edwardzuniga370
Employees Worked With
May 21, 2025
Brent Smith is a fantastic salesman! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! More
by luck777stars
Employees Worked With
May 21, 2025
Had a 7:30 appointment for a check engine light. Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mi Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mine just to run the diagnostic test. They don’t have any loaners I would just have to set there all day. I said “that’s why I made an early morning appointment.” He said that’s not how it works and even if they couldn’t run a diagnostic test by the end of the day my it would be next week before they could get to my vehicle. So why make an appointment? Single parent essential healthcare worker that can’t go without an auto. So I will continue to drive with check engine light until I can take more time off from work. Waisted day from work. More
by Maryjorobbins
Employees Worked With
N/A
May 21, 2025
Nathan Monroe was a great salesman with a great personality. He helped make the process of purchasing a new car easy. He listened to us and helped us with ordering a vehicle and then with the purch personality. He helped make the process of purchasing a new car easy. He listened to us and helped us with ordering a vehicle and then with the purchasing of the vehicle once it has arrived. We appreciate his time so much with helping us. Would recommend him as a salesman! More
by DeeWaina
Employees Worked With
May 20, 2025
We've had a great experience each time we've worked with this dealership. No complaints. Super nice staff and super easy experience. Nathan is a great salesman, great to talk to and has a great personality. this dealership. No complaints. Super nice staff and super easy experience. Nathan is a great salesman, great to talk to and has a great personality. He is very willing to help make the process easier for you. We also worked with Daron and he helped us through the process of buying with ease. Very appreciative toward these salesman and the time they took to help us each time we've been there. More
by DeeWaina
May 20, 2025
Very nice staff great cars and trucks. Paris Radford is the person to see he knows what he's talking 3. Paris Radford is the person to see he knows what he's talking 3. More
by thomasaustin283
Employees Worked With
May 20, 2025
Braxton did a wonderful job helping us with our Lincoln. He was very patient with all her questions and wasn’t pushy during the process. We will recommend him to our friends and family He was very patient with all her questions and wasn’t pushy during the process. We will recommend him to our friends and family More
by phyllishobbsrealtor
Employees Worked With
