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Ford of Cookeville

Cookeville, TN

4.9
1,207 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,207 reviews

April 29, 2018

Happy with service Took my F250 into the Cookeville dealership for a minor leak around the window. Christina immediately addressed my situation & got the vehicle service More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
April 29, 2018

My easiest, smoothest auto purchase ever! After finding 2004 Thunderbird online, emailed questions & request for more info. Ronnie responded promptly, provided accurate info and answer More

by CCRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnanan
April 29, 2018

Fast professional service Great, friendly service provided and I was in and out very quickly. Service tech. was very professional and courteous covering all the information reg More

by WR127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
April 29, 2018

A1 rating. Christina provided friendly and professional service. I would rate her A1! Although we live in Crossville, I prefer the Ford Service Center in Cooke More

by Deedot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
July 22, 2017

Problems with remote key We had a problem with a key for a 2013 Lincoln MKT. Made an appointment and they said we needed A new key. Without thinking the key would equal a mtg More

by Foreten
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service dept
June 04, 2017

Great Experience We came to Ford to test drive some Ford Fusions. When we got out of the car we were greeted by a very friendly salesman named Mike McCoin! He took us More

by Julie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
May 03, 2017

Treated Like a King ! I have bought many cars over my life time from many different places. Never have I walked away with such an awesome feeling. They Marry the car that t More

by WOLFGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bargayo
January 26, 2017

No better place We have recently purchased our 4th vehicle at Cookeville Ford within the last 2 years. Kevin Parrish has been our salesman for each one and I can't br More

by Nelson1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish
November 11, 2016

Friendly and Relaxing From the time my wife and I entered the dealership we felt relaxed and the people who greeted us were friendly. At no time were we pressured to purcha More

by Fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Parrish
August 01, 2016

Misleading and Dishonest , wasting lots of my time and money.! On 7-23-16 I stopped to look at a 2004 Dodge Vin 3D3MU48C14G264221 and Jason) a salesman showed me the truck. We More

by nbarber545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Angiano, Jason McClellan
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