Ford of Cookeville

Great Service Adviser The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and of The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and offered us a cup of coffee. All in all a very good experience. More

Air conditioning woes Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Compu Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Computer did not find an issue, nor did other inspections. I was pleased the problem was gone. More

Great Service My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with m My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with me throughout the repair, and made me feel right at home. I would for sure recommend Ford Lincoln of Cookeville for sales, and for service. Big A+ to Christina! Customer service is a priority with Ford Lincoln of Cookeville! More

Service is always good The service dept has always been very friendly and helpful. I have worked at various dealerships and Miguel always goes above and beyond for me. I re The service dept has always been very friendly and helpful. I have worked at various dealerships and Miguel always goes above and beyond for me. I really appreciate the loaner cars. More

Platinum Purchase Extremely pleased with all aspects of the transaction. The salesman was very helpful and was able to answer all of my questions in a prompt and courte Extremely pleased with all aspects of the transaction. The salesman was very helpful and was able to answer all of my questions in a prompt and courteous manner. More

Like the wind Stopped in for an oil change and a car wash. That was done and I also got a twenty five point inspection done too. Was in and out in about thirty fiv Stopped in for an oil change and a car wash. That was done and I also got a twenty five point inspection done too. Was in and out in about thirty five minutes. That’s better than I expected. More

Changed oil while I had procedure done Did what I ask for the most part. Changed oil and checked washer fluid pump where it was not spraying properly. Did not change wiper blades. Did what I ask for the most part. Changed oil and checked washer fluid pump where it was not spraying properly. Did not change wiper blades. More

thank you Quite satisfied with my oil change and tire rotation. It was timely and Chris was very polite and a great help with my questions. I really enjoy comin Quite satisfied with my oil change and tire rotation. It was timely and Chris was very polite and a great help with my questions. I really enjoy coming there to get my service done. More

Great service and write up. Salesman (Ronnie J) who sold truck still remembered me after a year, and we chatted. Kristina was very helpful with my questions. Still wish you had s Salesman (Ronnie J) who sold truck still remembered me after a year, and we chatted. Kristina was very helpful with my questions. Still wish you had service appointments. More

AWESOME EXPERIENCE AS ALWAYS !!! I ALWAYS HAVE GREAT EXPERIENCE WHEN I BRING MY CAR INTO BE SERVICED. THEY HAVE AN AWESOME STAFF THAT GO OUT OF THEIR WAY TO PROVIDE ME THE SERVICE THA I ALWAYS HAVE GREAT EXPERIENCE WHEN I BRING MY CAR INTO BE SERVICED. THEY HAVE AN AWESOME STAFF THAT GO OUT OF THEIR WAY TO PROVIDE ME THE SERVICE THAT I NEED. More