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Ford of Cookeville
Cookeville, TN
1,191 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,191 reviews
June 14, 2018
thank you Quite satisfied with my oil change and tire rotation. It was timely and Chris was very polite and a great help with my questions. I really enjoy comin Quite satisfied with my oil change and tire rotation. It was timely and Chris was very polite and a great help with my questions. I really enjoy coming there to get my service done. More
by Transit Camping Van Woman
Employees Worked With
Chris Root
June 14, 2018
Great service and write up. Salesman (Ronnie J) who sold truck still remembered me after a year, and we chatted. Kristina was very helpful with my questions. Still wish you had s Salesman (Ronnie J) who sold truck still remembered me after a year, and we chatted. Kristina was very helpful with my questions. Still wish you had service appointments. More
by ford guy
Employees Worked With
Kristina Stephens, Ronnie Jagnandan
June 14, 2018
AWESOME EXPERIENCE AS ALWAYS !!! I ALWAYS HAVE GREAT EXPERIENCE WHEN I BRING MY CAR INTO BE SERVICED. THEY HAVE AN AWESOME STAFF THAT GO OUT OF THEIR WAY TO PROVIDE ME THE SERVICE THA I ALWAYS HAVE GREAT EXPERIENCE WHEN I BRING MY CAR INTO BE SERVICED. THEY HAVE AN AWESOME STAFF THAT GO OUT OF THEIR WAY TO PROVIDE ME THE SERVICE THAT I NEED. More
by lledbetter65
Employees Worked With
CHRISTINA, CASEY , RYAN
June 12, 2018
My experience at Ford Everyone was so helpful and friendly , had a great and friendly salesman , very knowledgeable and went out of his way to make me feel right at home , Everyone was so helpful and friendly , had a great and friendly salesman , very knowledgeable and went out of his way to make me feel right at home , and really worked with me to help me get what I thought was a good deal , would recommend More
by hlafever
Employees Worked With
Ronnie Jagnandan , can't remember others names
June 09, 2018
Excellent Service From the time I arrived until the time I departed, I had excellent service! Surroundings were very clean and neat. Staff were very friendly and profes From the time I arrived until the time I departed, I had excellent service! Surroundings were very clean and neat. Staff were very friendly and professional! Thank you so much! :) More
by VIcky
Employees Worked With
Christina Root
June 09, 2018
Cookeville Ford review Me and my wife has used this dealership for years and we wouldn't go anywhere else .. sales and service are always far and friendly Me and my wife has used this dealership for years and we wouldn't go anywhere else .. sales and service are always far and friendly More
by Fords123
Employees Worked With
Joe Hayden...devon Taylor....layne Boyce
June 08, 2018
Excellent Service Christina is an excellent service representative. She took care of all my service needs and was able to answer all the questions about my Ford F150 s Christina is an excellent service representative. She took care of all my service needs and was able to answer all the questions about my Ford F150 service needs. Thanks! More
by david
Employees Worked With
Christina Root
June 06, 2018
Routine Service This is only the second time I’ve used Cookeville Ford. Casey was professional, friendly and answered my concerns. We are still new to the area and am This is only the second time I’ve used Cookeville Ford. Casey was professional, friendly and answered my concerns. We are still new to the area and am very happy with the service I have received on my F150 and 250 at Cookeville Ford. Will continue to use Cookeville Ford. More
by CharlieJ250
Employees Worked With
Casey Loftis
June 04, 2018
Quick service didnt have appointment. They did a oil change on my 2013 f150 didnt have to wait long. Waiting room was clean and comfortable,they had water and donuts and pizza for customer They did a oil change on my 2013 f150 didnt have to wait long. Waiting room was clean and comfortable,they had water and donuts and pizza for customers while they wait. More
by J R
Employees Worked With
Kristina Stephens
June 02, 2018
Great service as always Casey was amazing as always. Love the staff. And the work was great. Always could spend less, but I’d hate to compromise quality. Really great exp Casey was amazing as always. Love the staff. And the work was great. Always could spend less, but I’d hate to compromise quality. Really great experience. Carey, Miguel and Christina are amazing More
by Tunatater
Employees Worked With
Casey, Miguel
