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Ford of Cookeville

Cookeville, TN

4.9
1,217 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,217 reviews

September 23, 2018

Quick and pleasant Was time for my oil change and stopped in on a Saturday. Not only did they get me in right away, but they had Chinese food if I was hungry. My service More

by 03stang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
September 21, 2018

Once again, I’m a satisfied customer. Great employees, friendly and caring as well as very professional and informative. Service was fast and kept me updated while the work was being done. More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Farley, Chris Fruchey and Billy Dale
September 21, 2018

FLOC Review A very friendly, knowledgeable staff will greet you as you enter the Ford Lincoln of Cookeville, TN...for a positive experience in buying a vehicle, g More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Smith & finance mgr (can't remember his name)
September 21, 2018

Great Service Dept This is one the best service departments I have ever visited, easy in and out and very detail on what they are doing. One of the major reasons I bo More

by larry130
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
September 14, 2018

60K Car Service As always great on time service. He said service would take four hours. I was in by 8:00 and out by 12:00. Loaner car was great, a 2018 MKZ. More

by mkz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
September 13, 2018

Exceptional service and dedication to their customers! Very attentive to customers needs and detail oriented in the specifics of finding what you need in terms of price range, options, and payments needed More

by kdunfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Tazelaar, Layne (Finance Mgr.)
September 13, 2018

First Oil Change of new vehicle I came in to get the first oil change for my new 2018 Expedition. Mr. Loftis was extremely helpful and pleasant to deal with. I would highly recommend More

by DmaxGbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loftis
September 13, 2018

Best dealership around. This is the 3rd vehicle i've purchased woth Ronnie at cookeville ford. I have nothing but great things to say about the entire staff. I went in and to More

by Henryman63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Ronnie. Can't spell his last name!!
September 13, 2018

Amazing Staff Thanks for a great car buying experience. From my salesman to the manager and all the way to the finance guy. You rock! Thanks for caring about your c More

by Cookeville F250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomson
September 11, 2018

Smooth purchase experience Unlike some past vehicle purchase experiences at other locations, this one was quite smooth with no significant disagreements on cost and value. Pric More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Smith
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