Ford of Cookeville

Service Went for oil change, ended up with $200 service charge. Service tech advised I needed to do the 15,000 deal. I drive pass E TN Ford in Crossville to g Went for oil change, ended up with $200 service charge. Service tech advised I needed to do the 15,000 deal. I drive pass E TN Ford in Crossville to get to Ford Lincoln Of Cookeville. More

Friendly and helpful I was looking for a new towing vehicle for a light trailer. My search took me into the Super Duty lineup, but also crossed into the 2018 Expedition, I was looking for a new towing vehicle for a light trailer. My search took me into the Super Duty lineup, but also crossed into the 2018 Expedition, because we have a large family and everyone wouldn't fit in a Crew cab. Ford Lincoln of Cookeville helped me review every option and detail of the vehicles until I knew exactly what I wanted. Michael Williams was always helpful and receptive to my thoughts and concerns. Overall, my experience was very good and we love our new Expedition. More

Excelent service I would recomend Ford Lincoln to everyone i know. Christina Root was profesional and explained every detail what was completed on my Truck. She also I would recomend Ford Lincoln to everyone i know. Christina Root was profesional and explained every detail what was completed on my Truck. She also told me i had a recall and explained in detph of the recall. I am very pleased with the service that Christina and ford lincoln. More

Service was excellent. Customer service personel where extremely friendly and informative. Customer waiting area was extremely clean and comfortable. I would was excellent. Customer service personel where extremely friendly and informative. Customer waiting area was extremely clean and comfortable. I would recommend Cookeville ford to all my friends More

Oil change Christina always takes care of me when i come in. She goes out of her way to make sure i am taken care she is awesome Christina always takes care of me when i come in. She goes out of her way to make sure i am taken care she is awesome More

2016 Explorer maintenance. Christina Root was friendly, courteous and helpful to the max. Facility was spotless and very comfortable while waiting. I enjoyed the choice of coff Christina Root was friendly, courteous and helpful to the max. Facility was spotless and very comfortable while waiting. I enjoyed the choice of coffee and beverages. More

Maintenance on my Lincoln MKC Christina Root makes coming in for routine maintenance a pleasure. She’s professional, very friendly and personable. The waiting area (including the Christina Root makes coming in for routine maintenance a pleasure. She’s professional, very friendly and personable. The waiting area (including the restroom) is clean and comfortable. I appreciated the beverages that are available. I also like the convenience of checking out and paying Christina right there at my car. ‘ More

First service on my new truck. Took my truck in for service for an engine light that came on. Christina Root was my representative and she was fabulous...friendly helpful. Thank you Took my truck in for service for an engine light that came on. Christina Root was my representative and she was fabulous...friendly helpful. Thank you Christina. More

Service Truck as required by Warranty The Service Team is very Friendly and Courteous. They strive to help you be aware of what you need to keep you truck up to date on Service. I appreci The Service Team is very Friendly and Courteous. They strive to help you be aware of what you need to keep you truck up to date on Service. I appreciate that because I depend on them to direct and help accomplish that. More

2019 f250 Great guys good job. Ronnie is the best car salesman I've ever used. He's always willing to help and is easy to talk too Great guys good job. Ronnie is the best car salesman I've ever used. He's always willing to help and is easy to talk too More