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Ford of Cookeville
Cookeville, TN
1,191 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,191 reviews
September 25, 2018
2019 f250 Great guys good job. Ronnie is the best car salesman I've ever used. He's always willing to help and is easy to talk too Great guys good job. Ronnie is the best car salesman I've ever used. He's always willing to help and is easy to talk too More
by Dalehollow47
Employees Worked With
Ronnie
September 24, 2018
Good experience The process in getting the oil change was simple, and I was, again, happy with my experience working with the staff. The lobby was clean, and my wait The process in getting the oil change was simple, and I was, again, happy with my experience working with the staff. The lobby was clean, and my wait was overall pleasant. More
by Andrew
Employees Worked With
Christina Root
September 24, 2018
2 Thumbs UP We purchased our new Lincoln MKX a little over a week ago. We could not be more pleased with our vehicle. The staff was extremely courteous and knowle We purchased our new Lincoln MKX a little over a week ago. We could not be more pleased with our vehicle. The staff was extremely courteous and knowledgeable. Our salesman Mike Cox worked with us to find the exact car we wanted and had it transferred from another dealer. We had a certain price point and they worked with us on that as well. Overall it was a pleasurable buying experience. :) More
by Mike T
Employees Worked With
Mike Cox
September 24, 2018
EXCELLENT EXPERIENCE I dealt with Christina Root and she was friendly and helpful and took time to communicate and was very pleasant to deal with. This dealership always I dealt with Christina Root and she was friendly and helpful and took time to communicate and was very pleasant to deal with. This dealership always feels very welcoming and helpful. More
by JEFF S
Employees Worked With
Christina Root
September 23, 2018
Quick and pleasant Was time for my oil change and stopped in on a Saturday. Not only did they get me in right away, but they had Chinese food if I was hungry. My service Was time for my oil change and stopped in on a Saturday. Not only did they get me in right away, but they had Chinese food if I was hungry. My service writer was very nice. And my service was completed quickly. More
by 03stang
Employees Worked With
Not sure
September 21, 2018
Once again, I’m a satisfied customer. Great employees, friendly and caring as well as very professional and informative. Service was fast and kept me updated while the work was being done. Great employees, friendly and caring as well as very professional and informative. Service was fast and kept me updated while the work was being done. The service waiting area is comfortable, clean and relaxing. More
by Nana
Employees Worked With
Brandon Farley, Chris Fruchey and Billy Dale
September 21, 2018
FLOC Review A very friendly, knowledgeable staff will greet you as you enter the Ford Lincoln of Cookeville, TN...for a positive experience in buying a vehicle, g A very friendly, knowledgeable staff will greet you as you enter the Ford Lincoln of Cookeville, TN...for a positive experience in buying a vehicle, go see them today! More
by Sam
Employees Worked With
Brenton Smith & finance mgr (can't remember his name)
September 21, 2018
Great Service Dept This is one the best service departments I have ever visited, easy in and out and very detail on what they are doing. One of the major reasons I bo This is one the best service departments I have ever visited, easy in and out and very detail on what they are doing. One of the major reasons I bought again from Cookeville Ford. More
by larry130
Employees Worked With
Christina
September 14, 2018
60K Car Service As always great on time service. He said service would take four hours. I was in by 8:00 and out by 12:00. Loaner car was great, a 2018 MKZ. As always great on time service. He said service would take four hours. I was in by 8:00 and out by 12:00. Loaner car was great, a 2018 MKZ. More
by mkz
Employees Worked With
Billy Hummel
September 13, 2018
Exceptional service and dedication to their customers! Very attentive to customers needs and detail oriented in the specifics of finding what you need in terms of price range, options, and payments needed Very attentive to customers needs and detail oriented in the specifics of finding what you need in terms of price range, options, and payments needed to fit your budget. More
by kdunfee
Employees Worked With
Rachel Tazelaar, Layne (Finance Mgr.)
