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Ford of Cookeville

Cookeville, TN

4.9
1,254 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,254 reviews

January 09, 2019

Last Minute Drop Off for an Oil Change Christina Root welcomed me by name with her usual smile and got my vehicle in for an unscheduled oil change. As is my proclivity I brought my own oil More

by tbeck455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 07, 2019

Great customer service As always, Ford Lincoln of Cookeville provided great service and aims to please the customer. Always a pleasure to deal with them. Service after the More

by lbozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Casey..
January 06, 2019

Great service Every time I come in I receive outstanding service. Could not ask for better. Super friendly staff. Quick service and a fair price. Highly recommend More

by Juggernaut F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 06, 2019

Pleased with service I stopped in to inquire about an oil change and was greated with a smile, was taken right in. At the same time my service writer mentioned there was a More

by N P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
January 06, 2019

A Very Positive Visit Employee was nice as can be, and my oil change was super fast. Plus they had complimentary lunch available. Best thing overall: no problems were found More

by bhubbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 05, 2019

Fast Friendly Service The Employees where really friendly in helping me get my oil change and tires rotated. The service was done at an reasonable time. I felt welcomed and More

by Cantrell Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 05, 2019

Regular maintenance The maintenance was fast and easy, as always I love the wash of my truck before returning it to me. Christina is always very courteous and helpful. More

by Lee5231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 05, 2019

Buying and serviceing our Escape was great service. I am very busy and don't have much time to set around. We went for our first service of my new Escape , pulled right in, gave them my information and More

by landman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis, Josh Brown,Ronnie Jagnandan
January 03, 2019

Best costumer service ever! My son had totaled his car right before Christmas and it was time to get my daughter a car as well. Geoff Root and Rusty Price worked with me and in t More

by Branson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Root, Rusty Price, and Lane in the finance office.
January 03, 2019

Very Helpful Service Associate Christina helped us with our service for our vehicle and she was excellent. She was a great communicator and when we left our issue was completely re More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
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