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Ford of Cookeville

Cookeville, TN

4.9
1,556 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,556 reviews

April 03, 2026

Lyle was a great salesman. He was super nice and very helpful. He made my buying experience very easy. More

by jetroglin03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

Adam Miller super nice guy very helpful helped my son on his new car thanks More

by rioslisa71
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

Had an absolutely amazing experience Adam Miller was extremely Helpful and friendly would highly recommend More

by Nicolas Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

Lyle was a complete gentleman, got us a great deal and even moved over our stuff from our old car to new one without even having to ask him. Buy your next car from Lyle you will enjoy your purchase! More

by jimyoder1918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce
April 01, 2026

Zack Shertzer and the team put in serious time to help me get my first new car! The sales manager was awesome too and made sure everything came together without any stress. Awesome experience—cool people and More

by Focusedone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2026

Nathan is the most knowledgeable and honest salesman I have ever purchased from. We are extremely pleased with his performance. More

by Mh2959
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2026

Cookville Ford dealership has improved greatly since our last purchase. Lyle has also been a plus with this buying experience. Said I would never go back their but glad I did. My husband got exactly what More

by rjmstrs15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Ford of Cookeville responded

Hi, thank you for your wonderful review! We are thrilled to hear that Ford Lincoln of Cookeville has improved and that Lyle made your buying experience enjoyable. Your trust means a lot to us, and we look forward to providing you with reliable service in the future.

March 31, 2026

Nathan was very knowledge and helpful ! Great guy. Keep business local and go see him if you’re looking for a new bronco ! More

by Leahanderson74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Ford of Cookeville responded

Hi, thank you for your wonderful review! We're thrilled to hear that Nathan was knowledgeable and helpful during your visit. We appreciate your support and hope to see you again soon!

March 31, 2026

Zack made it super easy and had a very fun test ride. Absolutely will buy another truck from Ford of Cookeville. More

by robertl3719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Ford of Cookeville responded

Hi, thank you so much for your kind words! We're thrilled to hear that Zack made your test ride fun and easy. We look forward to providing you with the same high-quality service you received from Ford Lincoln of Cookeville.

March 31, 2026

Excellent experience in purchase of new vehicle. Our sales rep, Lyle was very good with our purchase. More

by rjmstrs
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Ford of Cookeville responded

Hi, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Lyle during your vehicle purchase. We look forward to supporting you again in the future!

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