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Ford of Cookeville

Cookeville, TN

4.9
1,206 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,206 reviews

March 27, 2025

Nathan Monroe and Ford Lincoln of Cookeville have always taken good care of me in purchasing and maintaining my vehicles. Nathan is especially spectacular. More

by windwoodpines
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 22, 2025

Nathan is a very helpful and personable guy. He knows what he’s talking about and even got me into a new car than I expected without a big price tag. More

by Keturahkraft200120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 15, 2025

Nate was great he made me feel great and comfortable while purchasing my new vehicle. He allowed me to stay calm and not get overwhelmed More

by Tabitha Benson
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Ford of Cookeville responded

Hi Tabitha, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 15, 2025

Nate and Brent were very helpful! Thank you for making the process easy. Appreciate all of your help. More

by jokershrineclown
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Ford of Cookeville responded

Hello, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

March 14, 2025

I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and More

by taunachaffin
Recommend Dealer
No
Employees Worked With
Joe Hayden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Ford of Cookeville responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (931) 526-3325 when you have a chance. Thank you, and we look forward to hearing from you.

March 13, 2025

They were very helpful in setting up a time for us to come look at the truck and made the purchase within our budget. More

by jerackl796170
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Mar 16, 2025 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2025

Both Paris and Braxton were exceptional salesmen, and I'm grateful to have had the opportunity to purchase a vehicle right for my needs. I will look to do business with Ford Lincoln of Cookeville again in th More

by ashley.bennett3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2025

The dealership, financing, and sale people were fantastic to work for especially Nathan, Joe, and Layne! All were extremely helpful and went above and beyond to get me exactly what I wanted More

by Cowgirl.up
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce
Mar 10, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 08, 2025

Nate was amazing to work with! Highly recommend him he is hardworking and knowledgeable! He went above and beyond for me while working with him and even after the deal closed to en More

by Cowgirl.up
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 08, 2025

Nathan is very friendly and kind. It was a good experience when buying a new car More

by RJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Ford of Cookeville responded

Hello, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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