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Ford of Columbia - Service Center

Columbia, TN

4.7
334 Reviews

334 Reviews of Ford of Columbia - Service Center

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September 24, 2024

Great dealer to work with as far as service goes. I don't have any other experience with this dealer. More

by Scgurley10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia More

by Bethany Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Bethany Blalock responded

Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia

September 21, 2024

Great service. Communication by text and email. Two services recall on camera and a transmission rebuild More

by chrisscott40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Prompt diagnosis. Ordered part and completed next morning. Ford pricing is expensive, but not unexpected in these inflationary times. More

by Bulldawg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Had a noise and they found it quickly and without charge! Love this place Great job Will Pope More

by miss_amberlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Got my truck serviced here with no problems and in a timely manner would recommend bringing your vehicle here to get serviced. More

by c_zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Service department was by far the most professional and understanding of all dealerships I have been to. More

by cbkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Ben the service tech and the mechanic did a great job on my 2023 Ford F150. Really appreciate Ben listening to my concerns and updating me through the process. I've been spreading the word on the great ex More

by Cbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Will Pope was my rep and he was great. I appreciated the positive experience. 10 out of 10. More

by Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Friendly and helpful staff. Good, clean environment. I highly recommend Ford of Columbia! They are the best! More

by Alison Trull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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