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Ford of Columbia - Service Center

Columbia, TN

4.6
292 Reviews

292 Reviews of Ford of Columbia - Service Center

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October 06, 2024

They were :very courteous and professional. Was able to get everything done in a timely manner. Was truly a good experience! More

by goat4095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Will is a professional and a pleasure to wirh! He went out of his way to help me. Ford needs more employees like him! More

by Evelyn.mathis104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Did the valet service, and I did not receive my free car wash. All my other coworkers got their car washed, but mine was not follow through with what you promised. More

by Dstaggs91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Farris
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The service people, I think we're very professional and they did their job. The service person who writes up your ticket. I think it's overworked, seemed to I want to rush you through I had issues with tir More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great experience with service (Christian) and great service buying my new car. Everyone was very friendly and helpful. Kudos to Joe, Ashley and Debbie❤️ More

by Vglass64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Professional and friendly service with little to no wait time. I highly recommend Ford of Columbia. More

by 22utvol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Professional, courteous with no wait time. Answered every question I had. Would recommend anyone needing service to visit them. More

by terryrippy0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Took me in right on time and got me out on time! No surprises and I was on my way. Have a Great staff! More

by Randyellisyarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Great dealer to work with as far as service goes. I don't have any other experience with this dealer. More

by Scgurley10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia More

by Bethany Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Bethany Blalock responded

Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia

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