Ford Spring Hill - Service Center

very professional and took the time to explain my questions and Scott very friendly would buy another car when in the market questions and Scott very friendly would buy another car when in the market More

I have been dealing with this dealership since 1993 when I retired from Ford Motor Company . They have been great even donating cars for our special golf outing at Glenlakes for holes in one on Par 3 . when I retired from Ford Motor Company . They have been great even donating cars for our special golf outing at Glenlakes for holes in one on Par 3 . Of course you have changed dealers since then . More

Very very disappointed in this local dealership that wants to take advantage of you . 30 years i have lived close to this dealership ive bought fords elsewhere . Have always gotten better prices and tra wants to take advantage of you . 30 years i have lived close to this dealership ive bought fords elsewhere . Have always gotten better prices and trade in value somewhere else . More

Picked my truck up at my house and serviced and dropped it back off. Great service! it back off. Great service! More

Always a pleasure to work with the Ford Spring Hill staff. Professional, knowledgeable and friendly. staff. Professional, knowledgeable and friendly. More

Dropped off my vehicle found the issue and made repairs and informed me that the air filter and cabin filter needed to be replaced and they cleaned the throttle body I have no complaints thank you and informed me that the air filter and cabin filter needed to be replaced and they cleaned the throttle body I have no complaints thank you More

Excellent service and the wait was not long. Customer service was well informed on my service and went over what services will be due. Customer service was well informed on my service and went over what services will be due. More

Me and my husband have purchased two cars at this location under Flammer ford . We will never purchase from ford of Spring Hill . They wanted to overcharge me to fix a window Motor on the passenger s location under Flammer ford . We will never purchase from ford of Spring Hill . They wanted to overcharge me to fix a window Motor on the passenger side side . A widow that is never used . I did some online research and it Seems to be a problem or Defect that has continually occurred with other customers throughout the US. Enough said More

The dealership staff is always accommodating and don’t suggest unnecessary repairs. Always on time with appointment. suggest unnecessary repairs. Always on time with appointment. More

2:30 service appointment. When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car show room, not one representative asked if I had any questions. The sales offices were full of employees. Walked back to the service department and waited almost 2-1/2 hours for a simple oil change. Absolutely ridiculous. Won’t be shopping for a new car at this dealership. Update: I got a call from the GM after my initial review apologizing for the poor customer service experience which I appreciated. He applied a service credit to my account for my next visit. More