Ford Spring Hill - Service Center

Ricardo and the great team at Flammer Every time I bring my car in for service I have the pleasure of dealing with Ricardo. He makes you feel like you are important and he goes out of his Every time I bring my car in for service I have the pleasure of dealing with Ricardo. He makes you feel like you are important and he goes out of his way to make sure that you are happy and satisfied with your experience. Flammer Ford makes you feel like you are part of the family. Each employee I have ever dealt with from the technicians to the ladies in the billing office have always been pleasant and helpful. Ricardo always goes the extra mile. In fact, he went above and beyond the call of duty recently to ensure that I was well taken care of and even provided me with a loaner car when my vehicle was not finished on the same day. He always makes it a great experience and I was serious when I told him he deserved a raise and the employee of the month. My husband drives a Suzuki and, after witnessing the great experiences I have always had with Flammer, has vowed to buy his next car at this dealership. Fives stars to Flammer. You guys are the best! Holly B. - Weeki Wachee, FL More

Took our 2007 Mustang in for preventive maintenance. Wanted the transmission and radiator flushed. Our Mustang has 174000 miles on it. Has been an awesome car, wanted to make it last a little longer. On Wanted the transmission and radiator flushed. Our Mustang has 174000 miles on it. Has been an awesome car, wanted to make it last a little longer. One and a half hours after dropping off the car I receive a phone call letting me know that the mechanic just test drove my car and the transmission is slipping really bad and it has no reverse. The mechanic tells me he wouldn't waste the money on a flush, the transmission needs diagnostics.Wow. Our car had NO ISSUES. I assumed they were just trying to squeeze more money out of me. I tell him it was fine and has been fine just do the flush. I just drop off my vehicle with no issues and you have the audacity to call me with a flat out lie rather than telling me the truth. Unacceptable. I have now learned that flushing a transmission with that many miles on it is very risky. Obviously they did the flush, killed my transmission and tried to tell me I brought it in like that. I was still charged for the flush. When we (my wife and I) complained, we were repeatedly told the mechanic test drove it before he worked on it. The Mustang has 174000 miles on it. We should have been warned. Charged 313.25 to kill my Wifes Mustang. Thanks Flammer Ford your awesome! I would have accepted it better if they had not lied to us. More

I have taken two of my Ford cars to Flammer Service Center now for over two years. I have been very impressed with their quick and honest service. They found a problem with the engine during a rout Center now for over two years. I have been very impressed with their quick and honest service. They found a problem with the engine during a routine check and was able to fix it without a problem under my warranty with one of my cars. They do a thorough routine check on the important parts of the car each time I take it in, which keeps me up to date, so I can plan for a future repair or purchase such as tires. Ricardo Garmendez is my main service coorindator, and I trust him explicity. One thing I have been impressed with is when they've had to have the car overnight, they have given me a loaner, and that is a very important feature for me as I need transportation should I need it for my husband. I have just a second car from them (yesterday), and was pleased with that experience also. I enjoy working with Flammer Ford of Spring Hill and will continue to do so with my third Ford Fusion. More