Ford Spring Hill - Service Center

Been bringing my vehicle here for years. Most happy and satisfied with the staff, the service and the quality of the work performed. Most happy and satisfied with the staff, the service and the quality of the work performed. More

Sarah was wonderful. She did a great job keeping me informed of the status of the repairs. She did a great job keeping me informed of the status of the repairs. More

Good customer service. Had a issue after my routine service. Came back and everything was a good as new Had a issue after my routine service. Came back and everything was a good as new More

All areas did a good job. ... service and the finance departments were very professional and knowledgeable. Thank you ... service and the finance departments were very professional and knowledgeable. Thank you More

Thank you to the service reps Mike Black and David Mendoza for finding the problem and fixing it, and thank you to Susie for an easy and pleasant experience checking out at the pay desk. D.O. Mendoza for finding the problem and fixing it, and thank you to Susie for an easy and pleasant experience checking out at the pay desk. D.O. More

I bought my 2016 Fusion in another part of the state, but I prefer bringing it to Ford Spring Hill. Never any problems. Always satisfied with the work. Mike is very helpful and knowledgeable. I prefer bringing it to Ford Spring Hill. Never any problems. Always satisfied with the work. Mike is very helpful and knowledgeable. More

Thank you for problem-solving, Todd! I had a puncture that required replacement with a higher-load tire that they didn't have in stock, but he kept at it to find one. I had a puncture that required replacement with a higher-load tire that they didn't have in stock, but he kept at it to find one. More

Todd has taken care of all our repair needs. He is very professional and I felt confident any issues would be resolved. He is very professional and I felt confident any issues would be resolved. More

I have been a customer for about 8 years and have never had a real complaint. Friendly, fast and a comfortable place to wait. had a real complaint. Friendly, fast and a comfortable place to wait. More

We took our F150 in after hours yesterday so the dealership had it all day today. They did test the battery this morning and called to say they were going to "take it down and put it on the big mach dealership had it all day today. They did test the battery this morning and called to say they were going to "take it down and put it on the big machine" but when I called at closing time they hadn't done anything but the morning battery test and say it will likely take "a few days" to get a tech to look at it since "they are really swamped". Guess we should have called around to see what shop "wasn't swamped'... Disappointed they at least weren't forthright this morning or that they didn't take the initiative at end of day to say that the truck was just going to sit there for days. More