Ford Spring Hill - Service Center

The dealership staff is always accommodating and don’t suggest unnecessary repairs. Always on time with appointment. suggest unnecessary repairs. Always on time with appointment. More

2:30 service appointment. When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car show room, not one representative asked if I had any questions. The sales offices were full of employees. Walked back to the service department and waited almost 2-1/2 hours for a simple oil change. Absolutely ridiculous. Won’t be shopping for a new car at this dealership. Update: I got a call from the GM after my initial review apologizing for the poor customer service experience which I appreciated. He applied a service credit to my account for my next visit. More

Great service from April. The drivers were friendly and took great care with my Bronco. Happy with service, thank you! The drivers were friendly and took great care with my Bronco. Happy with service, thank you! More

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I had an appointment and was waited on immediately with a smile. Check in was quick. I was waiting for the Works service with a code diagnostics added to the order. I was pleased with the time it took to ret smile. Check in was quick. I was waiting for the Works service with a code diagnostics added to the order. I was pleased with the time it took to return the truck and I feel they did a great job... More

I thought the oil change would be 60+$ not $80+ then I was told it cost more because of the year and model was told it cost more because of the year and model More

Great service and friendly staff, I would highly recommend, I work for Ford Credit so my expectations are high and they exceed them!! recommend, I work for Ford Credit so my expectations are high and they exceed them!! More

Very friendly staff always willing to help staying in contact with me throughout the process very good communication. contact with me throughout the process very good communication. More

Love these guys, they are great! Reasonable great service you can trust is hard to find these days, Sparky's team rocks! Reasonable great service you can trust is hard to find these days, Sparky's team rocks! More