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Folsom Lake Ford

Folsom, CA

4.8
2,115 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,115 reviews

January 02, 2025

Folsom Lake Ford has always taken care of me and my vehicle. In recent weeks I had a family emergency requiring me to travel to Washington from California and was behind on maintenance for my truck. Fo More

by nolstrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear that Folsom Lake Ford was able to accommodate your maintenance needs on such short notice, especially during your family emergency. It's great to know that your trip to Washington went smoothly! I appreciate your trust in us and look forward to assisting you again in the future. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 02, 2025

Had a very pleasant experience with my service appointment...Lacy Payton went the extra mile to make sure I had every question answered More

by erickiser717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a pleasant experience during your service appointment at Folsom Lake Ford. Lacy is indeed a valued member of our team, and I'm glad she could assist you with all your questions. I appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 02, 2025

Very friendly sales staff that listened to our needs and got creative to help deliver the car we wanted with a fair deal. More

by KEVINH8
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that our friendly sales staff were able to listen to your needs and help you find the right car with a fair deal. At Folsom Lake Ford, I strive to make every experience positive. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 01, 2025

Folsom Lake Ford performed very well in the servicing of my Ford Explorer. They addressed my normal servicing (20,000 mile service) and corrected an issue with my electronic mapping and entertainment syst More

by WNAVARET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you so much for your fantastic review! I'm thrilled to hear that you were pleased with the service on your Ford Explorer and that we were able to correct the issue with your electronic mapping and entertainment system. Providing you with a quality rental while your vehicle was being serviced is just part of our commitment to excellent customer service. I appreciate your kind words and look forward to assisting you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 01, 2025

Dealership completed the required recall service and changed the oil in a timely manner. Also updated me that DMV would require some of the paperwork. I will know to take it with me. More

by GBHAHN739
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department was great. No delay and quick checkout.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm glad to hear that we were able to provide timely service for your recall and oil change at Folsom Lake Ford. It’s great that our team could keep you informed about the necessary DMV paperwork. I appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 01, 2025

Friendly experience throughout the purchasing process. Dealership was worth the two hour drive, was immediately greeted with a friendly smile and willing to direct us. Thank you More

by craig89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis in sales and Eric in finance
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that your purchasing experience at Folsom Lake Ford was friendly and positive. It's great to know that the drive was worth it and that our team made you feel welcomed right from the start. I appreciate your feedback and hope to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 01, 2025

I recently purchased a new Ford Explorer ST from Folsom Lake Ford, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, I was greeted by a friendly and knowledg More

by DOUG VAN ORDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience purchasing your new Ford Explorer ST from Folsom Lake Ford. Our team is dedicated to making the car-buying process enjoyable and seamless, and it's fantastic to know that they took the time to understand your needs and provide a great test drive experience. I'm also glad that you found the financing process transparent and efficient. Your recommendation means a lot to me, and I'm grateful for your kind words about our exceptional customer service and dedication to quality. Enjoy your Explorer ST, and I look forward to seeing you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 31, 2024

Wasn't bombarded by salesmen when we entered the lot. Very nice and friendly team. More

by ZAK GEISREITER
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris and Connor
Jan 02, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! I'm glad to hear that you had a pleasant experience at Folsom Lake Ford and that our team made you feel welcome without being overwhelming. We appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 31, 2024

Large selection and sales team was great and worked hard to get us the deal we needed! More

by WICKEDITALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Whitaker
Jan 02, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our large selection and that our sales team was able to work hard to get you the deal you needed. Your satisfaction is our priority at Folsom Lake Ford, and we appreciate your kind words. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 31, 2024

Great service, this is my third time using this dealer, James was great as always …main reason I come back! More

by Shukrih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your continued trust in Folsom Lake Ford for your vehicle needs. It’s fantastic to hear that James provided you with great service once again. We look forward to serving you for your fourth visit soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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