Folsom Lake Ford

Leo, I appreciate you! !! Thank you so much for all of your help; you were amazing from our initial call all the way until I purchased my car. You were patient, kind, an !! Thank you so much for all of your help; you were amazing from our initial call all the way until I purchased my car. You were patient, kind, and understanding. It was the best experience that I’ve ever had when purchasing a car!!! Thank you Gabe and Kentucky also for all of your help!!! Lastly, I want to thank the lovely receptionist that I talked and laughed with, she was sooo sweet! Hahaha… God Bless You All. More

Amazing service provided by Tommy and my truck came out driving straight and comfortable again driving straight and comfortable again More

Wonderful experience. Gary Katz couldn’t have made it easier. I explained what I needed and he did it exactly. No pressure sales or changes in terms. Such a great guy. Gary Katz couldn’t have made it easier. I explained what I needed and he did it exactly. No pressure sales or changes in terms. Such a great guy. More

I will definitely go back. Quick and clean service. Left my car very clean and on time. Quick and clean service. Left my car very clean and on time. More

The service from Mike D'Incecco was very thorough. I am new to the EV space and he provided multiple options, pros/cons to consider. He was not a pushy salesman, which was very welcome, and helped I am new to the EV space and he provided multiple options, pros/cons to consider. He was not a pushy salesman, which was very welcome, and helped me make a good decision. Winston's process for signing all required Lease documents was efficient and thorough. He stopped several times, and explained in more detail when I had questions. More

Tim made the process very easy and transparent. Second time working with him to purchase a vehicle, overall a great experience. Second time working with him to purchase a vehicle, overall a great experience. More

Lacey in the service dept. definitely has wonderful customer service and I would return because of her. She goes above and beyond for her customers, is welcoming, and you could definitely has wonderful customer service and I would return because of her. She goes above and beyond for her customers, is welcoming, and you could tell she loves her job. I will have to admit, after my not-so-great experience last year, I was hesitant to return, but decided to give the service dept, another chance. I’m glad I did and as I said, Lacey was wonderful. Plus, she told me my vehicle would be ready in 1.5-2 hours and she was accurate. My car service was complete in 1.5 hours. Not only that, she mentioned I had additional rewards to use from my Ford points. More

They are always friendly and professional. I have a dealership closer to me but I drive an extra 20min to get better service. It's so worth the trip! I have a dealership closer to me but I drive an extra 20min to get better service. It's so worth the trip! More

I take my truck to Folsom Lake Ford because that is where I purchased it in primarily because of my service advisor Luis Legarda. He is professional, courteous, and very helpful. I have a dealership in my ho I purchased it in primarily because of my service advisor Luis Legarda. He is professional, courteous, and very helpful. I have a dealership in my hometown of Reno Nevada, but prefer to go to Folsom Lake so I can deal with Luis because I trust him. More

Great service and great prices. I Highly recommend this place for service and maintenance for your vehicle. I Highly recommend this place for service and maintenance for your vehicle. More