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Folsom Lake Ford

Folsom, CA

4.8
2,041 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,042 reviews

December 30, 2024

The Fleet team at Folsom Lake Ford is wonderful to work with, Mark in sales and Chuck in service are rockstars! More

by Russell Streadbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Higdon, Chuck Higgons
Jan 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our Fleet team at Folsom Lake Ford. Mark and Chuck will be delighted to know they made a positive impact. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 29, 2024

The Service Dept as Folsom Lake Ford has the friendliest people, along with outstanding customer service. I've yet to have any experience that wasn't 5 star! More

by JSTURGES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis, Lacey Payton
Dec 31, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with our service department at Folsom Lake Ford. It’s fantastic to hear that our team's friendly demeanor and outstanding service have consistently met your expectations. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 29, 2024

The service was prompt and immediate. I was assisted though out the process and well taken care of. More

by CREIMCHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin.
Dec 31, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received prompt and attentive service at Folsom Lake Ford. Our team strives to ensure every customer feels well taken care of. We appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 29, 2024

Professional service as expected. Work done on time as advised by service manager. Well appreciated. More

by JIMDOTPURCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We at Folsom Lake Ford are thrilled to hear that you received professional service and that the work was completed on time as promised by our service manager. Your appreciation means a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 28, 2024

This dealership is outstanding, from the customer service to the selection of vehicles to the financing process. They are a great team of professionals, and far better than other Ford dealerships I've bought More

by pfcbarlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rozenberg
Dec 31, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service, vehicle selection, and financing process at Folsom Lake Ford. It’s fantastic to hear that you had a great experience with our team. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Easy negotiations with friendly staff and a timely purchase made the experience 5-star. I would recommend working with Ben and Kentucky More

by JMFORESTERMAVERICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Chaidez
Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had an easy negotiation process and a timely purchase experience at Folsom Lake Ford. It’s great to know that Ben and Kentucky made a positive impact during your visit. I appreciate your recommendations and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Got me into service and out quickly on a Sync update a recall on my Ford Explorer. More

by RCFLYER999
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that we could get you in and out quickly for your Ford Explorer's Sync update and recall service. At Folsom Lake Ford, I strive to provide efficient and top-quality service. I look forward to seeing you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Good service and informative information about the car, process and options. We will use them again. More

by Cormac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Graham (super helpful)
Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service informative and helpful. It means a lot to us that you plan to return to Folsom Lake Ford in the future. I look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Josh and the entire team at Folsom Lake ford were super professional as well as the selection of vehicles. More

by Taramos18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Folsom Lake Ford to be professional and enjoyed our selection of vehicles. I appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Very professional. No hard sell very pleasant Mike and Chris were very helpful But I was very well informed about the vehicle that I was considerbuying More

by JOHNLSTVNS
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vett
Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I appreciate you taking the time to share your experience at Folsom Lake Ford. It's great to hear that Mike and Chris were able to assist you in such a professional manner and that you felt well-informed about your potential vehicle. I strive to create a pleasant experience for all our customers, and I'm glad that you had one. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com