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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,855 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,855 reviews

April 29, 2024

blah blah blah blah blah blah blah blah. Don't make surveys worse by adding a requirement for a written review. More

by PARTS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaye Ford
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May 02, 2024 -

Folsom Lake Ford responded

Thank you for your feed back. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 29, 2024

Excellent experience. Ben was very friendly and accommodating, and helped us through the process very professionally. No pressure! More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Chaidez, Matt Fernhoff
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May 03, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 28, 2024

No pushy salesman. Good purchase experience without the hard sell. Went to other dealerships and left because of pushy sales More

by RON.MAGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick G
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May 02, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience, Ron! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 28, 2024

this was the best car buying experience I have ever had! Gayle was amazing to work with. She is so friendly and professional and fast! More

by SHELMINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
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May 02, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Gayle was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 28, 2024

Every is helpful and they get your car very out very quickly. And I like their snack More

by MAROBINSON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Folsom Lake Ford responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 28, 2024

Tyler the Sales Rep was very intentional and made sure he got me the best price and car I wanted with being a first buyer. More

by BRITTNEYABOUDREAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 02, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tyler was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Service staff was friendly and helpful. The waiting area was comfortable with complimentary snacks and drinks available. Service took less time than quoted. More

by SANDERLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you for writing this amazing review for our team! At Folsom Lake Ford, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

I was very thankful for the treatment I received from James. He checked me in, answered all my questions and treated me like a friend. He kept me informed and my car was ready and delivered on time. More

by DJBAY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James. Please let us know if we can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Incredible customer service! The team at Folsom does the best job in the world. I am a loyal customer ! More

by FMRB2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2024

Everyone was very nice. James went over everything before and after. I appreciate that, no surprises. More

by GGUPTHEHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with James was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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