Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,854 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership
View Awards

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,854 reviews

April 30, 2024

Folsom Lake Ford completed my service in less time than quoted and ensured that I received the benefits of any of their existing service coupons. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

I cannot thank you enough for this glowing review of our service center, Dave! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

My first time visiting. Staff was cordial and responsive. My service writer was very, very helpful. They did great work and got me in and out quickly even though I didn't ha More

by PLAPORTE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Hello and thanks for your kind words! We appreciate our team here at Folsom Lake Ford and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

Super friendly and easy to work with. Very concerned with keeping your vehicle in top condition and very competitive rates! More

by Melissa L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Melissa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

Always happy with my service very professional and complete Jim valley and key this time always great More

by DUNN4820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim veilleux , key.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Folsom Lake Ford special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

It was good. Mike was the best salesperson I could ever ask for. He is a person you can count on. More

by Kent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D Incencco
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Kent, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

Prompt, friendly service. Was completed in an appropriate amount of time. The employees were excellent and they seemed happy to be working. More

by BJHEINLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

James Willis was super helpful and knowledgeable. The service team did a great job and was done in a timely manner. More

by MFECHTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

Thank you for the awesome feedback! You're right, James is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2024

Great service, Gabe was awesome and I love how he wasn't pushy like some of the other dealerships we dealt with prior to making our purchase at folsom ford. I also appreciate how he came in on his day off t More

by bperez985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe, 5 stars, in fact i don't recall working with the above people but Gabe was great.
Report | Print
May 06, 2024 -

Folsom Lake Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Ford thanks to Gabe. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 29, 2024

blah blah blah blah blah blah blah blah. Don't make surveys worse by adding a requirement for a written review. More

by PARTS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaye Ford
Report | Print
May 02, 2024 -

Folsom Lake Ford responded

Thank you for your feed back. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 29, 2024

By far the best Ford dealer ship for service. Friendly, honest and informative. Highly recommend to anyone looking for a great service experience. More

by TINA.HUTCHINGS95624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Folsom Lake Ford responded

Thank you for putting your trust in Folsom Lake Ford! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
204
205
206
...
286