Folsom Lake Ford
Folsom, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Even though I was early to appt, Service agents came out several times to assure me I was in line for scheduled "Works" and a recall item. Dave came by soon after to take info and keys. Car was ready on t several times to assure me I was in line for scheduled "Works" and a recall item. Dave came by soon after to take info and keys. Car was ready on time given by agent. Cashiers are friendly and efficient. I do like the fact car washes are given only if asked by customer to save water/time. Only issue I have is get rid of Sunny D and bring back Tropicana! More
Bridget is the best service advisor I have ever had! ! She makes sure everything is correct and in a very timely and precise manner. ! She makes sure everything is correct and in a very timely and precise manner. More
The mobile technician was prompt and efficient. I appreciated the ability to work without waiting at the dealership. I appreciated the ability to work without waiting at the dealership. More
Great customer service and work. Everyone did a great job taking care of my vehicle and me. Everyone did a great job taking care of my vehicle and me. More
This has been one of the best leasing experiences I have ever had. Scott Berry Jr. was helpful in finding the exact Explorer and the deal that I was looking for. I was impressed with the knowledge and effic ever had. Scott Berry Jr. was helpful in finding the exact Explorer and the deal that I was looking for. I was impressed with the knowledge and efficiency of the entire staff, from the initial sale to finance with Winston Hart. I would not hesitate to recommend friends and family to Folsom Lake Ford to have a pleasant buying experience from a team of skilled professionals that work in the customer's best interests first. That kind of treatment is what I appreciated most and that is why I would encourage anyone to give them a try. I don't think a serious customer can walk away from the and feel that they needed to look elsewhere. To Mr. Berry and his team at Folsom Lake Ford, thanks for another job well done. More
Jaye Ford was my service advisor and while the work was done well on my truck, he did not communicate well throughout the process. I had an incredibly hard time tracking him down. done well on my truck, he did not communicate well throughout the process. I had an incredibly hard time tracking him down. More
Joe Romiez was an excellent salesperson and showed us many models in our price range. He was personable and knowledgeable about the vehicles and answered our questions thoroughly. what a good person! I w many models in our price range. He was personable and knowledgeable about the vehicles and answered our questions thoroughly. what a good person! I would highly recommend him to anyone who is interested in Folsom Lake Ford. More

