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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
3,318 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,318 reviews

July 17, 2024

Gary at Folsom Lake ford fleet did the servicing on my vehicle. .Thank you for your quick service. More

by ROBERTGORDON720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your vehicle servicing needs! We're thrilled to hear that Gary provided you with quick service. We appreciate your positive feedback and look forward to assisting you with any future maintenance requirements. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

My car was taken in immediately. I wanted to wait for it and it was ready in a shorter time than estimated More

by DEEDLES36
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! We're thrilled to hear that your car was serviced promptly and efficiently. We aim to provide exceptional service and we look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

They had the truck I wanted gotnthe deal in the price range I was looking for and gave me fair value on my trade in. Great experience overall. More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaven and Winston
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford, William! We're thrilled to hear that you found the truck you wanted within your budget and had a great overall experience with us. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

I always have great service at this dealerships Quick Lane. Team is always friendly and helpful. Above and beyond. Thank you! More

by sirenanh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford's Quick Lane! We appreciate your kind words about our friendly and helpful team. We are thrilled to hear that we provided you with above and beyond service. We look forward to welcoming you back for your future automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

I arrived early and James was very helpful and ready to go! Appreciate the punctuality! More

by MASONMCCANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you, Mason, for choosing Folsom Lake Ford and for the 5-star review! We're thrilled to hear that James provided helpful and punctual service. We look forward to assisting you again in the future. Drive safe! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Great service. They were very polite and finished everything very quickly. They also gave me a free car wash. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford, JD! We're thrilled to hear about your positive experience with our team. We strive to provide efficient service with a personal touch. We look forward to welcoming you back and don't hesitate to share your experience with others. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

James recommend a very good set of tires for our truck. Got us in quickly to install them More

by MD80KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for shouting out James for recommending a great set of tires for your truck. We are delighted to hear that you were able to get them installed quickly. We appreciate your positive feedback and look forward to seeing you again at Folsom Lake Ford for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Kevin was great. He answered all our questions and made sure we had all the info we needed. More

by MRENNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Campagna
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for recognizing Kevin for providing excellent service during your visit to Folsom Lake Ford. We appreciate your kind words and are thrilled that you had a positive experience with us. We look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Went there twice, you had a young man who needed more training. The first time in, he pointed to the direction of the model of the car I was looking for, it was in the back of the lot and a very hot day More

by RN-ICU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skye Mascadri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your visits to Folsom Lake Ford. Your comments are important to us, and we strive to provide exceptional customer service at all times. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for considering us, and we wish you all the best with your new vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 16, 2024

My interaction with Tommy was great. My thoughts on Ford product not so great. This is the second time I've had issues with the entertainment center. Having spent $2000 in repairs on More

by PCOOPER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Nares
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience. We appreciate the kind words about Tommy. We understand your concerns about the Ford product and the ongoing issues with the entertainment center. Please feel free to reach out to us at Folsom Lake Ford to discuss this further. We value your feedback and strive to meet your expectations. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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