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Folsom Lake Ford

Folsom, CA

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Employees
Reviews
Vehicles
4.8
2,967 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,967 reviews

May 18, 2024

Jaye Ford is awesome and I completely trust him and Folsom Lake Ford to take of the problems. More

by GUARDADO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear about your positive experience with Jaye and our team at Folsom Lake Ford. I'm committed to delivering exceptional service and I am grateful for your trust in us. Looking forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

Everyone helpful and nice. Was clean vehicles and offices. Everything was explained thoroughly if I had questions if they didn’t know answer they would find out. More

by DEBBIEMIELENZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for the kind words about your experience with Folsom Lake Ford. I strive to provide a clean environment and excellent customer service. I'm glad to hear that everything was explained thoroughly to you. If you ever have more questions in the future, don't hesitate to reach out. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

Really appreciate that they’re almost and speed of servicing my truck. Luis is awesome More

by mybarkco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - service dept
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for the 5-star review! I am thrilled to hear that you had a great experience with servicing your truck at Folsom Lake Ford. I look forward to serving you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

Great service, fast and friendly . Car looked beautiful when it was complete. James did an awesome job helping me! More

by WARRIORCONCEALMENT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for the fantastic review! I'm thrilled to hear about your positive experience with James at Folsom Lake Ford. I appreciate your kind words and look forward to serving you again in the future. Drive safe! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

I arrived to the dealership, and theyCheerful, informative and helpful. They estimated a time to be finished and the were early. More

by 4DONNAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Folsom Lake Ford responded

Thank you so much for sharing your positive experience with us! I'm thrilled to hear that you found our team at Folsom Lake Ford to be cheerful, informative, and helpful. It's great to know that we were able to exceed your expectations with the estimated time for completion. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

James was very courteous and helpful with his explanation of the work that was needed for my car. He also offered for my car to be washed He also was light hearted and kept the whole process enjoyable. More

by SHERRYBORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Folsom Lake Ford responded

I'm thrilled to hear about your positive experience with James at Folsom Lake Ford. I take pride in delivering exceptional service and making sure every visit is both informative and enjoyable. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

Jaye Ford and FLF are always excellent, providing professional and great service. I will always bring my vehicles to Folsom Lake Ford. More

by BILLCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaye Ford, Tom Z, Paul Campagna
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for your glowing feedback, Bill. I am thrilled to hear that you consistently receive excellent service at Folsom Lake Ford. I appreciate your loyalty in choosing us for your vehicle needs and look forward to continuing to provide you with top-notch service in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2024

Good service and not over servicing the vehicle. Pricing was on point and they serviced the vehicle quickly More

by CHRISTOPHERBARBOUR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with Folsom Lake Ford. I always strive to provide efficient and reasonably priced services while maintaining high standards. I appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2024

All personnel friendly with a smile, plus responsive to customer needs and facility is clean. More

by chuck_simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Laughlin
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May 21, 2024 -

Folsom Lake Ford responded

Thank you, Chuck! We appreciate your kind words about our team at Folsom Lake Ford. Providing excellent customer service in a clean environment is always our top priority. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2024

We have been going to folsom lake ford ever since my wife and I purchased our 2017 F150. We live close by but even if we didn't I would return to their service department. We have been taking our ford's that More

by SDAVISELECTRICIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Karen
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May 21, 2024 -

Folsom Lake Ford responded

Thank you for being a loyal customer! We appreciate your trust in Brigitte and our service department at Folsom Lake Ford. Your kind words mean the world to us, and we are delighted to have earned your loyalty. Should you need anything in the future, please don't hesitate to reach out. We look forward to serving you and your vehicles again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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