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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,214 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,214 reviews

January 25, 2024

Kay is a wonderful service tech. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. More

by BAILEYKRISTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Jan 30, 2024 -

Folsom Lake Ford responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Very accommodating and informative! !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. More

by JLOWREY111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda Service Advisor
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Great dealership, large selection of cars and knowledgeable and friendly staff. Everything ran smoothly and we were very comfortable. More

by KCTTAHOE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik was a knowledgeable, professional and friendly salesman. We enjoyed doing business with him. He’s an asset to the company.
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Jan 30, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Most pain free new car buying experience I have had to date. Thank you Sergio. More

by rubbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Matt
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for your review. I'm glad to hear that you found the process of buying a car from us to be pain-free. If you have any further questions about your new vehicle, please let me know! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team More

by wrgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

Great service and was quick. We always go to this dealership due to them always doing a great job More

by cmallery24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Jan 30, 2024 -

Folsom Lake Ford responded

I am so happy to hear that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

Been taking my Ford Edge into Folsom Lake Ford for a handful of years now & am always* a happy customer! Customer service is way beyond par, specially James Willis’! What an absolutely fantastic, gem of More

by MEGCLANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 30, 2024 -

Folsom Lake Ford responded

Your compliments and kind words mean so much to us and our team, Meg! We love hearing from satisfied customers, as we work incredibly hard every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

luis is a fantastic service advisor. he listens to my issues, always takes extra care to inform me if during the service they find something else to be aware of. This dealership is a ver More

by GOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis in service
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Jan 30, 2024 -

Folsom Lake Ford responded

Goose, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Luis does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

Z my service advisor was very helpful. Explained everything to me and helped me manage my day without my truck. More

by JOHN.WILLIAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z was his nickname my service advisor
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Jan 30, 2024 -

Folsom Lake Ford responded

John, thank you for the awesome feedback! You're right, Z is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 24, 2024

Luis as always taking excellent care of us. even though my service was delayed he took care of me More

by tinaroger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 30, 2024 -

Folsom Lake Ford responded

Tina, we sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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