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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,633 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,633 reviews

March 27, 2024

Extremely friendly staff and a well-stocked inventory of vehicles to choose from. Sales Associate Zach Parker was incredible. More

by Mgg57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Parker
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Apr 02, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Overall, experience was good. Did not know no checks accepted. Let customers know this by placing a note in text reminders. I do not agree with this policy. It limits custom More

by lynda.tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience, Lynda! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Luis Delgado is the best. He makes sure the car is ready when promised and always makes the process easy. More

by JOHNAKINS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Delgado
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Apr 01, 2024 -

Folsom Lake Ford responded

Hello John! It is great to hear about your recent experience. I will certainly pass on your feedback to Luis as he will be happy to hear it! I look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

James was a pleasure to work with. He is cheerful and has a wonderful sense of humor. You either need to close him or give him a raise. Give him a raise and keep him! More

by MGREENS1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Folsom Lake Ford responded

Thanks for this great review! I can't tell you enough how much I appreciate James. He does a fantastic job and I am very happy that he was there to take care of you! Thank you again and I look forward to working with you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Easy transaction, great service, and professional! We have bought several vehicles from them over the years. Scott Berry, Jr. was full of great information and really helped us make a great decision o More

by Bobby T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Berry, Jr.
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Apr 01, 2024 -

Folsom Lake Ford responded

Bobby, I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Folsom Lake Ford. Please feel free to contact me if you have any questions on your new purchase. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Marvin , Mike and Winston made my purchase quick and easy! Thanks for your professionalism and honesty More

by CHERYL.MOUDAKIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin and Winston 5 stars
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Mar 29, 2024 -

Folsom Lake Ford responded

Cheryl, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team here at Folsom Lake Ford provided you with a quick and easy experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Jaye keeps me a loyal ford customer! I can trust I am Being taken care of. More

by LVICE215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Apr 01, 2024 -

Folsom Lake Ford responded

Thank you so much for the wonderful review of your experience at Folsom Lake Ford. Jaye is one of the best at his profession, and I feel your review is spot on. I love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. I hope to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

I couldn’t have worked with anyone nicer, more patient and determined than Kevin. He brought the car over 100 miles to my door and sat with me through all of my numerous questions. He’s a wonderful and r More

by CHRISSYREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
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Apr 01, 2024 -

Folsom Lake Ford responded

Chrissy, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Kevin is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Brigitte in service is always super helpful and happy! My vehicle is always serviced quickly and is washed and ready when I am ready to pick it up! More

by JASONANDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen
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Apr 01, 2024 -

Folsom Lake Ford responded

Jason, I am glad to hear you enjoyed your recent visit to our service department. At Folsom Lake Ford we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 25, 2024

Brigitte did an outstanding job taking care of my Explorer. She is absolutely great asset for your company. More

by RACARUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Folsom Lake Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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