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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,416 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,416 reviews

February 28, 2024

The service was excellent as always. Dave and Nick was great as always. Great experience. More

by LINDA.CARPENTER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Laughlin, Nick Sexton
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Mar 05, 2024 -

Folsom Lake Ford responded

Linda, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Lake Ford! If there is anything else we can do for you, please feel free to give me a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 28, 2024

Always takes care of my vehicle! Good communication, great staff. Appreciate the good service from the team. More

by brittbloodworth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ford
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Mar 05, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 28, 2024

I have had the pleasure of using Folsom Ford on many occasions and I can not say enough about how professional, friendly, and kind Brigitte and James are. This Dealership really is a Diamond in the rou More

by VICKI19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen
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Mar 05, 2024 -

Folsom Lake Ford responded

Thank you for the amazing five-star rating, Vicki! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James is such an asset to your team. He’s always upbeat and helpful. He even made sure to fix the tv in the waiting room. More

by natashasp
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Dan McGuire and his team at the Folsom Lake Ford Commercial repair shop were awesome once again. I have said this before, Ford needs to carbon copy the business model of this location. They do a ver More

by NCALABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McGuire
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Mar 04, 2024 -

Folsom Lake Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Dan and our team here at Folsom Lake Ford provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James was super helpful and took care of all my requests really well. Had the 60K Servicing and my car is in great shape. James is really thorough and even helped me figure out some tricks with my radio s More

by camcelhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Nazar Mudrik was awesome! He was very knowledgeable of the Mustang Mach E. Gary Katz was great for taking the time to set us up with Nazar on such short notice. More

by BRYCEBROOKS1624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Mar 01, 2024 -

Folsom Lake Ford responded

Hello Bryce! It is great to hear about your recent experience. I will certainly pass on your feedback to Nazar as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

James Willis was very personable and professional. All my work was done to my complete satisfaction. More

by CLSGOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Jim L. was great!! Service Scott Berry #1 Scott Berry JR #1 Every time I go to Folsom Lake Ford I love all the key people> Even Jr Peterson More

by DOUG.DOBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review, Doug! I'm delighted to hear that you had a positive experience with Jim. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 27, 2024

Had a great experience purchasing my first truck. The sales person was very helpful and nice. Love my truck. More

by BRETKNUDSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review, Bret! I am pleased to hear about your great experience purchasing a truck at Folsom Lake Ford! If there is anything else we can do for you, please feel free to give us a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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