Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Ford
Folsom, CA
2,004 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,004 reviews
March 29, 2018
Easiest car buying experience I've purchased multiple vehicles here and the sales experience has always been low pressure and very easy. Gary K. is an awesome salesman and very res I've purchased multiple vehicles here and the sales experience has always been low pressure and very easy. Gary K. is an awesome salesman and very responsive. More
by Jerinman
Employees Worked With
Gary Katz
March 07, 2018
Excellent Customer Service Marko and Andy were so graciously kind and extremely helpful in getting me into a brand new 2017 Ford Fiesta which I originally came into do a tune up Marko and Andy were so graciously kind and extremely helpful in getting me into a brand new 2017 Ford Fiesta which I originally came into do a tune up on my old 2013 Ford Fiesta (hatchback). Instead, I traded my old one for a new one 2017 Ford Fiesta (sedan). When I test drove, I knew it would be my new car. I am very grateful and thankful to the wonderful team/staff at Folsom Lake Ford. I will always be a loyal customer to them. You guys ROCK!! More
by Chrysalis777
Employees Worked With
Marko Petricevic and Andy
January 21, 2018
2018 Ford F-150 buying experience made easy Tony was beyond helpful! One of the best buying experiences I’ve ever had along with Tim Voskuil at Folsom Lake Ford, internet sales. Both of these ge Tony was beyond helpful! One of the best buying experiences I’ve ever had along with Tim Voskuil at Folsom Lake Ford, internet sales. Both of these gentlemen are knowledgeable, friendly and overall they look for your best buying experience possible. Folsom Lake Ford has my business going forward. Thanks fellas. More
by DTOMWILL
Employees Worked With
Tony Pacheco, Tim Voskuil
January 19, 2018
Very positive experience Dean, our salesman, was kind, knowledgeable and very pleasant to work with. We appreciated his patience with us. We had an overall positive experience Dean, our salesman, was kind, knowledgeable and very pleasant to work with. We appreciated his patience with us. We had an overall positive experience buying our new car. More
by Megan
Employees Worked With
Dean Torres
January 19, 2018
Integrity and Honesty! I have a 2006 Ford Fusion with only 89,000 miles. I have my car serviced only by Folsom Lake Ford, because they know my Ford. I love their honesty and I have a 2006 Ford Fusion with only 89,000 miles. I have my car serviced only by Folsom Lake Ford, because they know my Ford. I love their honesty and integrity!! All of the Service Advisors that I have had have been great! Steve Rinelli was the last Service Advisor that I had. He was fantastic! I had my 90,000 mile service done a little early! He kept me informed of the status, his price estimate was close to spot-on. And I was able to pick-up my car sooner than I expected! It is really nice to know that if you take care of your Ford and follow the Maintenance Schedule, then you will have a vehicle like mine that just keeps running smooth!! Thank You, Folsom Lake Ford!! Ivan Andersen More
by Ivan Andersen
Employees Worked With
Steve Rinelli
November 30, 2017
Simple and fast. Super easy, no surprises when getting to the dealership. Low-key and fast. Pleasant and customer service was great. Overall, was a great experience. T Super easy, no surprises when getting to the dealership. Low-key and fast. Pleasant and customer service was great. Overall, was a great experience. Thank you. More
by focus
Employees Worked With
Mr. Partida
November 29, 2017
Fast service F 250 Service was done fast and efficient. Some special needs issues were handled but the charge wasn't disclosed until truck was ready to go home. Service was done fast and efficient. Some special needs issues were handled but the charge wasn't disclosed until truck was ready to go home. More
by Cow Herder 48
Employees Worked With
Service Rep
November 26, 2017
Ford F-150 Courteous customer service. The team at Folsom Lake Ford were friendly and professional. I would bring my business back to them if needed. Gary Enyart Courteous customer service. The team at Folsom Lake Ford were friendly and professional. I would bring my business back to them if needed. Gary Enyart was courteous and attentive to my customer needs. More
by EddieG
Employees Worked With
Gary Enyart
November 06, 2017
1st time we had a good car shopping experience What my husband and I liked best about our experience at Folsom Lake Ford was there was no high pressure sales pitch. We really appreciated that. Befo What my husband and I liked best about our experience at Folsom Lake Ford was there was no high pressure sales pitch. We really appreciated that. Before we arrived at the lot, we were dreading the sales pitch, but the sales rep we dealt with, Gary Katz was great. Very friendly, helpful and easy to work with. No high pressure tactics. More
by Bo123
Employees Worked With
Gary Katz
October 29, 2017
Great Dealership Was a great experience from the salesman that greeted me, Russell Johnson, until I drove my new F-150 off of the lot. The entire process only took me Was a great experience from the salesman that greeted me, Russell Johnson, until I drove my new F-150 off of the lot. The entire process only took me several hours. More
by Steve-o
Employees Worked With
Russell Johnson
