Folsom Lake Ford

Car buying made painless Theresa Emerson is an awesome person to buy a car from. She is easy to work with and she makes sure you are getting what you want. Theresa Emerson is an awesome person to buy a car from. She is easy to work with and she makes sure you are getting what you want. More

Awesome sales experience again! This is the third truck I’ve bought from Folsom Lake Ford in the past three years. I always work with Shawn Ransdell. This time I had to drive a long This is the third truck I’ve bought from Folsom Lake Ford in the past three years. I always work with Shawn Ransdell. This time I had to drive a long distance to complete transaction. We completed deal on phone. Once I arrived I test drove the truck (F350 Lariat 4x4) and the dealer filled up the 48 gallon tank. I was out with our new truck in about two hours. Great service, never disappointed! More

Great Service! Friendly, reliable service. Nice to actually see the same great service rep from our previous appt. Hey, they even washed my car & vacuum my floor mat Friendly, reliable service. Nice to actually see the same great service rep from our previous appt. Hey, they even washed my car & vacuum my floor mats this time! More

Customer Service Is Great Luis Legarda got me in and out in no time considering how busy they were. Always gets me back on the road ASAP. I make my money with my truck so if tr Luis Legarda got me in and out in no time considering how busy they were. Always gets me back on the road ASAP. I make my money with my truck so if trucks out of service I'm not making any money. Keith Belford Belford Construction Inc. More

Great experience When I take my Ford Explorer in for service at Folsom Lake Ford, I know that I will be welcomed by friendly faces and that I will get the best service When I take my Ford Explorer in for service at Folsom Lake Ford, I know that I will be welcomed by friendly faces and that I will get the best service! "K" in service, is so awesome! Really everyone is terrific! I always use the shuttle service so I can go home or work, the gym, one time I had the driver drop me off at the movie theatre! The drivers are super friendly and call you to let you know they are on the way to pick you up. At Folsom Lake Ford, they respect your time too, trying to get you back in your car quickly and on your way! More

Great customer service! Shane Stewart at the Folsom Lake Ford contacted my husband within minutes of getting on their website to look for a new car. Though we weren't quite r Shane Stewart at the Folsom Lake Ford contacted my husband within minutes of getting on their website to look for a new car. Though we weren't quite ready to pull the trigger at that point, we did request to work with Shane when we visited the Folsom Lake Ford in person. Both Shane and Rene Larsen were extremely helpful in making sure that we had all of our questions answered and that the car buying experience went as smoothly as possible. They were both great in following up on our new truck as it was getting aftermarket accessories put on before we brought it home. This was a very good experience overall! Thank you Shane and Rene!! More

Ford is awesome Toni Pacheco is one of the best sales rep there. In combined with everyone else who work there they make Ford #1. We will def. Come back! Toni Pacheco is one of the best sales rep there. In combined with everyone else who work there they make Ford #1. We will def. Come back! More

Service Advisor Best service ever from Luis! After finding out that my truck had a recall Luis had me in the next day for the fix. I was in at 8am and out by 11am. Th Best service ever from Luis! After finding out that my truck had a recall Luis had me in the next day for the fix. I was in at 8am and out by 11am. Thank you Luis L. Robbie Z. And all the great people at FLF! More

Great experience Will definitely return to purchase our next car here. Was a quick and easy experience. Got a great deal on our new car and no hassle! Will definitely return to purchase our next car here. Was a quick and easy experience. Got a great deal on our new car and no hassle! More

Best service representative! I have bought two cars from Folsom Lake Ford and have had my cars serviced there for the past 8 years. But this past week, I had the best experience I have bought two cars from Folsom Lake Ford and have had my cars serviced there for the past 8 years. But this past week, I had the best experience ever. When I called to make my appointment indicating that I had a fluid leak, I was put on the schedule for 5 days in the future. I was quite worried that my car might get damaged due to the leak. Luis Legarda called me and assured me that he would make sure it was all taken care of. On the day of my appointment, he got me a rental car, assured me that my car would be "fixed" and made sure I felt confident with the service they would provide. By that evening, the car was fixed and I was able to pick it up the next day. Luis had just the right amount of "caring" about his customer to keep me coming back. More