Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,212 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,212 reviews

February 08, 2024

Got me in for an oil change and tire rotation early in the morning without having a appointment that was awesome because I drive a lot and work in different cities and don’t have time to wait a month for More

by DIRKMAN1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 08, 2024

Service was excellent and Louis was the best. I appreciate their promptness in getting my truck back to me. More

by DALEBEVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis in Service
Report | Print
Feb 14, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Dale. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 08, 2024

For my Maverick recall, the service time was very short (about 2 hours). All the service people I dealt with were great. I also really appreciate the shuttle service provided to and from my home. More

by BNEASTMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! We can't wait to see you again next time you need routine service or maintenance. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 08, 2024

They did a nice job. They got everything fixed and I am happy. They always do. More

by jpduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Folsom Lake Ford. If there is anything more we can do for you please come back and see us any time! Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

Good service, communication on what was going on with my vehicle could have been better, but overall my experience was good. More

by SABRINA.DAWN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this review, Sabrina. We are pleased to hear that our team was able to provide an efficient and overall positive experience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

Although one recall was not addressed due to unavailable parts, my truck was serviced. It runs smother now. As usual, Jaye Ford was exceptional in providing customer service. He facilitated the service and More

by GENT9272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaye Ford
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jaye was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

The needed repair was completed as expected. Happy with the results and performance so far. More

by BILL_JAMACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Laughlin
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Bill. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

Every time I visit Folsom Lake Ford, the visit is excellent. That’s why I always drive from Antelope to Folsom. Everyone is so friendly and welcoming and I appreciate that. More

by KEIOTA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

Top of the line customer service. Finance guy was hilarious. Easy process from start to finish. More

by LKHWELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti/Winston
Report | Print
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2024

Very happy! Luis was very professional and friendly. God bless you guys! Keep up the good work! More

by UKR_VITALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 07, 2024 -

Folsom Lake Ford responded

We appreciate your kind words about our service team. Thank you for choosing Folsom Lake Ford for your vehicle needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
195
196
197
...
222