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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,389 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,389 reviews

March 07, 2024

Love my suv and the service is great thanks to Jim Valuex. The inventory of vehicle is great to look at. More

by KGRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Valeux is the best. Knows his stuff and is great at explaining work needed
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Mar 13, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

Nazar was amazing. He was very nice to us, did not press us to get something, and worked with us. I highly recommend him to people interested in buying a vehicle at Fol More

by ISABELPMARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Mar 12, 2024 -

Folsom Lake Ford responded

I really appreciate the kind recommendation of Nazar, Isabel. He and the rest of our team would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

I dealt with Jaye Ford, top notch, and totally enjoyed our conversation and how he helped me get in out of service asap. More

by KORYOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye ford
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Mar 13, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that Jaye could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

Folsom Lake Ford is a very friendly dealership. We have worked with Gayle in sales and Luis in the service area. We enjoy working with Gayle and Luis. More

by janicegolfclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
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Mar 12, 2024 -

Folsom Lake Ford responded

Janice, thanks for this great review! I can't tell you enough how much we appreciate our team. They do a fantastic job and I am very happy that Gayle and Luis were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

James helped me out with my tires. Super nice and professional, he had amazing customer service. More

by Sierratrask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 13, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review, Sierra! I'm very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

Easy to do business with! Had ample selection of trucks, cars, and EVs! Very friendly staff. More

by Electirc24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
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Mar 13, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! I really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

James the Service Advisor did an outstanding job of getting the service done quickly on a Saturday. Also introduced me to the financial manager regarding warranty extensions. Very helpful and courteous More

by ROMAN.RACCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Folsom Lake Ford responded

Thank you for taking the time out of your day to share your wonderful experience with us, Roman. We are delighted to hear you were treated with courteous and helpful service. I hope you will give us the opportunity to help you again whenever it’s time for your next service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2024

Always aim to please. Try to get you in and out as quickly as possible More

by dan.l.millington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Folsom Lake Ford responded

Thank you for the amazing 5-star rating, Dan! Whether it be in service or sales, I hope to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 06, 2024

Gabe was very helpful and kept me updated on the progress of my vehicle on it’s route to the dealership More

by JOHNSNORRIS
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Z in service
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Mar 12, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, John! I am very happy to hear that Gabe could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2024

Efficient and quick check in. The shuttle driver was very prompt and an awesome dtiver More

by pattyroblesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z
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Mar 11, 2024 -

Folsom Lake Ford responded

I cannot thank you enough for this glowing review of our service center, Patty! We know how valuable your time is and we aim to provide efficient and quick service to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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