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Folsom Lake Ford
Folsom, CA
2,389 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,389 reviews
March 09, 2024
Sales Manager Mike and Sales Consultant Ben are Very Good! They responded to our issues with Professionalism. Good! They responded to our issues with Professionalism. More
by cruznlinda
Verified Customer
March 09, 2024
We had a great sales experience with a very knowledgeable salesman (Anthony). Our chains weren't yanked 😀 salesman (Anthony). Our chains weren't yanked 😀 More
by RICH.HANSON
March 09, 2024
Took 7 days to repair truck. (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mecha (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mechanic. Paid 3500.00 dollars to fix truck, but when I picked it up the check engine light was on. Service advisor was good and gave me a rental car on day four. More
by AUFANS1
Employees Worked With
Louis service advisor
March 09, 2024
The Folsom Lake Ford Service team has got it down! They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me through They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me throughout the service process, but he personally came and got me when everything was ready for me to go. Keep it up, Team Folsom Lake Ford!!! More
by Vikingnene
March 09, 2024
The service at Folsom Lake is always good. They are very receptive to all of my vehicle needs. I would recommend them. They are very receptive to all of my vehicle needs. I would recommend them. More
by scorsaletti
Employees Worked With
March 08, 2024
It was OK. Other dealers my friends have taken their vehicles have always received a comp wash and tire rotation.. I didn't even get one. They were polite Other dealers my friends have taken their vehicles have always received a comp wash and tire rotation.. I didn't even get one. They were polite and the wait was reasonable. Why were there crumbs on the floor? More
by MYWORKINAUSSIES
Employees Worked With
March 08, 2024
Have 6 vehicles from the dealership, and my cars and trucks have been take care of by them, great staff, they do what is needed and nothing more, thank you Jim Z for taking the time and seeing that it w trucks have been take care of by them, great staff, they do what is needed and nothing more, thank you Jim Z for taking the time and seeing that it was done right…. JLS More
by SHIPLEY.JL
March 08, 2024
Gary Katz was outstanding. He took his time and explained everything about the car to us. He explained the warranties, the options and gave us a tour of the dealership. He was He took his time and explained everything about the car to us. He explained the warranties, the options and gave us a tour of the dealership. He was patient with us and answered all of our questions. He was great! More
by CINMIKMCG
Employees Worked With
Gary Katz, from the sales department was fantastic. Eric Davis with the finance department was okay.
March 08, 2024
Benjamin Chaidez was great to work with. He was knowledgeable about the vehicle I was interested in. He was pleasant and professional, and answered all of my questions with ease. The purchas He was knowledgeable about the vehicle I was interested in. He was pleasant and professional, and answered all of my questions with ease. The purchase transaction went smoothly. It was a very good experience overall. More
by SILVIAFLEMING
Employees Worked With
Benjamin Chaidez; Scott Berry, Sr.
