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Folsom Lake Ford
Folsom, CA
2,389 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,390 reviews
March 14, 2024
The service man explained everything clearly, I would have checked five stars, but I had to come back the next day for repairs because you didn’t have the necessary part. have checked five stars, but I had to come back the next day for repairs because you didn’t have the necessary part. More
by BIGBASS62
Verified CustomerEmployees Worked With
March 14, 2024
Great service and communication. . They always listen to all concerns and make sure to address every issue. . They always listen to all concerns and make sure to address every issue. More
by TRAVISFAN2
March 14, 2024
Great people and great service although the wash job was a bit shaky. 😀. Thank you. a bit shaky. 😀. Thank you. More
by WINOINN
Employees Worked With
March 13, 2024
It was fast. It was efficient. And the customer service was fantastic as always. Great job It was efficient. And the customer service was fantastic as always. Great job More
by NAUTICAL1975
Employees Worked With
March 13, 2024
Excellent and timely service to replace truck motor under warranty within three days. Thank you to Nick Sexton for working to resolve this issue for nearly a year! warranty within three days. Thank you to Nick Sexton for working to resolve this issue for nearly a year! More
by pdfletch
Employees Worked With
Nick Sexton
March 13, 2024
We have followed our service advisor who originated at Harrold Ford and moved postitions to Folsom Lake Ford. He makes the experience wherever he goes, a good thing. That would be Chuck Higgins, btw. He's Harrold Ford and moved postitions to Folsom Lake Ford. He makes the experience wherever he goes, a good thing. That would be Chuck Higgins, btw. He's been our advisor for about 20 years and five trucks. More
by MICHELE_CABLE
Employees Worked With
Chuck Higgins is the only person we have worked with.
March 13, 2024
Worked with Travis Cordero on the purchase of a new vehicle. I had a few specific requirements, which made finding the vehicle a challenge. Travis was knowledgeable, efficient and professional. His a vehicle. I had a few specific requirements, which made finding the vehicle a challenge. Travis was knowledgeable, efficient and professional. His attention to detail was noticeable from the first email and subsequent phone call. I am very pleased with his effort to get the right vehicle at the right price and highly recommend him and Folsom Lake Ford. More
by FSCONBERG
Employees Worked With
Travis Cordero, Scott Berry
March 13, 2024
I have needed a dealer to respond quickly to issues a few times in the past 6 months, and Folsom Lake Ford has been great! They are responsive and quick to complete repairs once they get the vehicle. Jim Z a times in the past 6 months, and Folsom Lake Ford has been great! They are responsive and quick to complete repairs once they get the vehicle. Jim Z and Kay were excellent! I travel 80 miles to use this dealer, so that should say it all. More
by oliver_phillips
