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Folsom Lake Ford
Folsom, CA
2,390 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,390 reviews
March 15, 2024
Always professional and courteous. Normally our vehicle is ready when promised. Clean waiting area with good snacks. Keep up the good work. Normally our vehicle is ready when promised. Clean waiting area with good snacks. Keep up the good work. More
by STEVEGANNON7
Verified CustomerEmployees Worked With
March 14, 2024
Fortunately, I haven't had the need for excessive service on my car. However, I do maintain the suggested maintenance to keep the car healthy. So when that time rolls around, Folsom Lake Ford makes it a very on my car. However, I do maintain the suggested maintenance to keep the car healthy. So when that time rolls around, Folsom Lake Ford makes it a very easy thing to do. Lacey is great to work with. And Bridget is amazing! The one major issue I did have with my car (Transmission) she handled from start to finish. That started as a very stressful situation for me, and Bridget took care of everything. More
by Dave in Rocklin
Employees Worked With
Bridget, Lacey
March 14, 2024
Loved it, each and every employee I came into contact with was ready and willing to help with any questions I may of had. From the front desk to final step in financing, wonderful experience! with was ready and willing to help with any questions I may of had. From the front desk to final step in financing, wonderful experience! More
by MIKE3.5INK
Employees Worked With
Gayle, Scott jr. and the rest of the team!!
March 14, 2024
Great customer service and professionalism. Conor was very knowledgeable, friendly, and helped us find a much better deal that what we were being offered from other dealerships. Conor was very knowledgeable, friendly, and helped us find a much better deal that what we were being offered from other dealerships. More
by MCFARLINJOHN17
Employees Worked With
Pat with Finance, Conor Herdt
March 14, 2024
Had an issue with my new car and Jim V was able to immediately work with me to get it fixed as soon as he can. He gave me a loaner for my inconvenience which is very appreciative. Great service immediately work with me to get it fixed as soon as he can. He gave me a loaner for my inconvenience which is very appreciative. Great service More
by rayman852
Employees Worked With
Jim v
March 14, 2024
Great customer service. Lacey, the service advisor was very helpful, knowledgeable and efficient. Great turnaround from when I brought my vehicle in to when I got the call Lacey, the service advisor was very helpful, knowledgeable and efficient. Great turnaround from when I brought my vehicle in to when I got the call that it was ready. More
by DARLADW
Employees Worked With
Lacey was a 5 star
March 14, 2024
Service writer was kind and work was done quickly. Recall service appointment was handled timely. Recall service appointment was handled timely. More
by MITCH36
Employees Worked With
