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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,391 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,391 reviews

March 18, 2024

I don't think I've ever had an easier and more pleasant experience buying a vehicle in my life. More

by MAURICE.NORCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik 5 stars
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Mar 22, 2024 -

Folsom Lake Ford responded

Maurice, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a pleasant experience. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2024

Service rep Nick was very helpful. I appreciated the shuttle service. Service work and recall work was all completed. More

by LIH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 22, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that Nick could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2024

Folsom Lake Ford is my favorite dealership, they take good care of my truck and their customer service is very good! More

by 2MCSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Folsom Lake Ford responded

Thank you for this great review! I'm happy to hear that our team took care of you! They are a great asset and we appreciate all that they do. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2024

I called about 2 hours prior to closing and spoke with the sales manager about the vehicle I wanted. He passed my info to the salesman, Nazar. Nazar called me back within 3 minutes, asked me what I was lo More

by DANA.ZELENKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Dana. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2024

All the people in the service center were friendly and professional. I highly recommend this establishment. More

by DEANFUHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2024

I had an excellent experience with the service department. James took exceptional care of my car. More

by wright3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us, Wright! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2024

Leasing manager Gayle Blackwell and her team are the best of the best! Caring and went above and beyond to fulfill my needs. Happy and loyal customer here! More

by gemini615rwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell and her team
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 16, 2024

Luis was awesome! He listened to my problem, had the shop do some diagnosis, and fixed it. More

by TSLOMBARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda - 5 stars
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Mar 20, 2024 -

Folsom Lake Ford responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 16, 2024

They did a good job at getting it done and fixing the problem to get it back before my trip. Sadly it didn’t fix it for long and it had to go back in but there working on it and solving the problem great More

by MDSOFTBALL2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Gayle
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. Please feel free to contact me if you have any questions or concerns. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 16, 2024

Jim Villeiux was great! Awesome communication and work quality. I am glad I took it to Folsom Lake Ford for repairs More

by ASATHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Villeiux
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Asa. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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