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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,391 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,391 reviews

March 20, 2024

this is a no xxxxxxxx get things done dealership they don’t hide anything everything is straight up Exactly how it should be More

by PHILIP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
travis
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Mar 26, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience, Philip! If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

Everyone was very welcoming and very helpful. Our sales associate, Gary, was very easy to talk to, and made the process seamless. More

by SUNNYGILL91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you for writing this amazing review for our team! At Folsom Lake Ford, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

Excellent service from everyone as always. Even employees from other departments made sure I was taken care of! More

by alwright7050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
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Mar 26, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

In the past I have not been a fan of Folsom Lake Ford in the least. James Willis in the Service Department has changed my view, at least for our service needs. James is a shining star. He is customer servic More

by HRPUFFNSTUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 25, 2024 -

Folsom Lake Ford responded

I am thrilled that James was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Nice dealership, great salesman, nice selection over all and got through explanation of cars features and capabilities More

by ESTONE916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Always great service at this dealer. Fast freindly service and reasonably priced as well. 5 Star.. More

by dankelley359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
quick lube, don't remember the name
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Mar 25, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

I was very pleased with the service. The young man, James Willis, was very kind and helpful. More

by GWENS37
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Folsom Lake Ford. If there is anything more that I can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

We loved Sergio and were so happy we came down to Folsom Lake Ford! Everyone was great and they helped us find our dream vehicle. So so happy with the entire experience and would recommend Sergio and the te More

by thekenopics11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 22, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear you were able to purchase your dream car! At Folsom Lake Ford, we are always here to make your dreams come true and will be here to help when it’s time for service on your vehicle. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

I was greeted on time. The estimate was actually higher than the final payment. Done on time. More

by GGBAILEY18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, in Quick Lube
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Mar 22, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience, Bailey! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Great experience with Folsom lake Ford. Friendly, knowledgeable staff. Not a bunch of punk kids trying to sell you a car. Joe Ramirez sold me a 23 f150. No xx, straight to the point and was More

by LONGVALLEYELECTRIC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Lake Ford! If there is anything else I can do for you, please feel free to give me a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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