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Folsom Lake Ford
Folsom, CA
2,205 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
February 23, 2024
We had a great experience with Ford dealer. Very friendly and helpful. We would go back. Very friendly and helpful. We would go back. More
by mbaseym
Verified CustomerEmployees Worked With
February 23, 2024
Outstanding service from the Service Dept. with all service being done thoroughly explained. Vehicle pick up was quick and easy. with all service being done thoroughly explained. Vehicle pick up was quick and easy. More
by Magoomba
Employees Worked With
February 22, 2024
Allways a pleasure. Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know custo Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know customers by name More
by CAMPBED
Employees Worked With
Tommy (service Representative)
February 22, 2024
Overalk quick service including the 2 recalls and an oil change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 now 35.5 with same driving/fuel. And also when showed up at 7am wasnt sure of process of staying with car until at aervice lane. So went in offices on the east side a little before 7 to ask and a female wasn't too happy I was in there and provided terse answer. Oh well. More
by Bcp
Employees Worked With
February 22, 2024
Very friendly staff and was helped promptly. I felt I even had special treatment which was very appreciated! I felt I even had special treatment which was very appreciated! More
by STACEY.HALPER
February 22, 2024
Great dealership. Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lak Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lake Ford team! More
by JUDYCALORA
February 22, 2024
Service team was extremely professional and high positive energy, really welcomed my business and took care of everything to total satisfaction. energy, really welcomed my business and took care of everything to total satisfaction. More
by bmontenegroedh
Employees Worked With
February 22, 2024
What a professional, courteous and competent team. Best place if you want to buy a car. Best place if you want to buy a car. More
by MGONZ5
Employees Worked With
Other Employees :
Gayle Blackwell 5 stars
February 22, 2024
Jim Zercovich (SP? ) was really helpful in explaining what was needed and always a quick response when I called. ) was really helpful in explaining what was needed and always a quick response when I called. More
by CRAIG.DIGHERO
February 22, 2024
Everything was quick and easy Luis was great And car was on time thank you on time thank you More
by APARTIDA2001
