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Folsom Lake Ford
Folsom, CA
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates ...
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Today:Open today 9:00 AM - 9:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
April 02, 2024
Experience was terrific. I was assigned to Jaye. Jaye was able to knock out all 3 recalls, the oil service, and ordered a sensor cap for my right-side extended mirror. Saying I was assigned to Jaye. Jaye was able to knock out all 3 recalls, the oil service, and ordered a sensor cap for my right-side extended mirror. Saying I was satisfied would be an understatement. More
by ERIC.URETA
Verified CustomerEmployees Worked With
Jaye Ford
April 02, 2024
I have been a customer for 15 years. Bought 2 trucks and a car. Because of this, my children and grandchildren have each bought cars there. Deals are good and service is great! Bought 2 trucks and a car. Because of this, my children and grandchildren have each bought cars there. Deals are good and service is great! More
by T_B_KAHUNA1
Employees Worked With
Nazar Mudrick, Bridgett Karen.
April 01, 2024
I worked with James W in Service - this dude LOVES his job - I have visited countless dealerships over the decades for service on various vehicles, and have never encountered anyone as friendly and helpfu job - I have visited countless dealerships over the decades for service on various vehicles, and have never encountered anyone as friendly and helpful as he was... not to mention proactive. I have the Mechanical Protection Plan on my Bronco, which covers the wheels and tires, (I had a nail in my tire that was too close to the shoulder to repair) but it was not purchased through your dealership - so he took it upon himself to call the dealership where I bought the Bronco, got my contract info, and he called the company that facilitates the program - and quickly got approval for me to get a replacement tire. I've worked in Customer Service for nearly 30 years - and there are a couple ways to really impress your customers - make it EASY for them to do business with you, make it effortless, and provide them with an experience that makes them tell other people. James did all of that. More
by cagecko
Employees Worked With
James Willis
April 01, 2024
Sergio was great. Made the process of trading in my older car for a new one nice and simple and made the whole process very easy. Made the process of trading in my older car for a new one nice and simple and made the whole process very easy. More
by ackerman.irby
Employees Worked With
Sergio Foti
April 01, 2024
They are very friendly and helpful. Always trying to get you in and out as quickly as they can. Their waiting room and amenities are nice also. Always trying to get you in and out as quickly as they can. Their waiting room and amenities are nice also. More
by kknieriem
Employees Worked With
Jim Zurkivich
April 01, 2024
Prompt friendly and efficient. Wasn’t able to complete both jobs but did cover one repair on warranty. Wasn’t able to complete both jobs but did cover one repair on warranty. More
by ronlhood
Employees Worked With
