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Folsom Lake Ford
Folsom, CA
2,433 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,433 reviews
March 29, 2024
Customer service was amazing! We used to take our car somewhere else, but this dealership was hands down the best! We used to take our car somewhere else, but this dealership was hands down the best! More
by melissacruggles
Verified CustomerEmployees Worked With
March 28, 2024
Best shop in Sacramento, great work, on time and great communication. I will be back communication. I will be back More
by mikecknapp
Employees Worked With
March 28, 2024
James Willis took care of me from the minute I drove in. Had my Mach-e back to me in 38 minutes and was hand-drying my car when I walked out. That is customer service! Thank you! Had my Mach-e back to me in 38 minutes and was hand-drying my car when I walked out. That is customer service! Thank you! More
by robert.lane
Employees Worked With
James Willis
March 28, 2024
James Willis was phenomenal. I will be coming back because of the customer service he provided for my truck's service appointment. I will be coming back because of the customer service he provided for my truck's service appointment. More
by ashley hightree
Employees Worked With
James Willis
March 28, 2024
I got in and out of the service office. It was easy. I received a call when my truck was ready for pick. No issues. Service people were appropriate and easy to work with. Overall, a good pl It was easy. I received a call when my truck was ready for pick. No issues. Service people were appropriate and easy to work with. Overall, a good place to get my truck serviced. More
by misochili
Employees Worked With
Forgot his name
March 28, 2024
Our salesperson, Kevin Garay, helped us find a new vehicle that had all the features & packages we wanted as our gift to our son. Kevin was very helpful, listened to all our wishes & needs, was knowle vehicle that had all the features & packages we wanted as our gift to our son. Kevin was very helpful, listened to all our wishes & needs, was knowledgeable, so patient, and very friendly all through the whole looking & buying process. He offered more assistance several times & we really appreciated him for that. Our son was thrilled with his surprise gift of a brand new Maverick with all the bells & whistles he could have only hoped for! More
by LISAPVALDEZ
Employees Worked With
Salesperson Kevin Garay
March 27, 2024
Tommy Nares and Catherine Seeley always make sure my experience at FLF is great. Thank you to them. experience at FLF is great. Thank you to them. More
by kspencer3
