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Folsom Lake Ford
Folsom, CA
2,310 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,310 reviews
Verified Customer
March 30, 2025
They had the exact vehicle we wanted. The purchase was straightforward. Yes, some upselling and after an initial strategy to guide us into Ford financing to get an extra $1000 off was rej The purchase was straightforward. Yes, some upselling and after an initial strategy to guide us into Ford financing to get an extra $1000 off was rejected by us, they pivoted and dealt with us how we wanted. Everything went quickly and painlessly. More
by X911CHIEF
Employees Worked With
Gracie, Trey
March 30, 2025
Very friendly people. The whole process of purchasing a car went smooth! I highly recommend anyone who is looking for a vehicle to hit up Folsom Lake Ford. The whole process of purchasing a car went smooth! I highly recommend anyone who is looking for a vehicle to hit up Folsom Lake Ford. More
by james.johnston
Employees Worked With
Mike Dincecco, Timothy Suabada
March 29, 2025
Once again we received EXCELLENT service and care from the number one service manager, James Willis, at Folsom Lake Ford. James always takes very good care of us and our cars. He is well informed, custome the number one service manager, James Willis, at Folsom Lake Ford. James always takes very good care of us and our cars. He is well informed, customer service driven, and just a super nice person. He truly wants his customers to feel special, and to know he will make sure their cars are properly serviced and maintained. When we got one of the cars back our FordPass app wouldn’t connect. I spent an hour on the phone with FordPass, who finally gave up and said the dealership would have to reset the modem. I called James and he walked me through a few steps that took all of 10 minutes. The app connected as expected. James will take care of you! More
by HRPUFFNSTUF
Employees Worked With
James Willis
March 28, 2025
Did a great job. Had my car fixed in less than 5 hours. Very communicative. Had my car fixed in less than 5 hours. Very communicative. More
by ERIKALEWIS13
Employees Worked With
