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Folsom Lake Ford

Folsom, CA

4.8
2,409 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,409 reviews

April 25, 2025

J Ford my service rep took excellent care of me and got my truck done when he promised More

by GARYMARYNOVAK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jaye Ford
April 25, 2025

I had a good experience with Folsom Lake Ford. My salesperson was Nazar knowlegeable, he responded quickly to my emails and texts - I messaged with him for a week or so before coming to look at a More

by ROADKING42
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
April 25, 2025

I brought my truck in for an oil change, and it was taken care of as quickly as possible. More

by ALDRIDGE91270
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Willis
April 24, 2025

Folsom Lake Ford is the best ! Excellent service, friendly staff, and a smooth buying experience. I highly recommend this dealership for anyone purchasing a new vehicle! More

by TODD85
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you so much, Todd, for the wonderful review! We're thrilled to hear that you had an excellent experience at Folsom Lake Ford. Our team takes pride in providing friendly service and ensuring a smooth buying process. We truly appreciate your recommendation and look forward to seeing you again for your future vehicle needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

The fleet service department is dials and on task. Too bad the regular service department can’t handle simple oil changes. It a bit crazy how bad the regular service department is, they need the fleet More

by MYREALTORKRISTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan in Fleet is an asset to the company
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the regular service department. At Folsom Lake Ford, we are committed to providing high-quality service, and your insights will help us improve our operations. If you have further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

I was in and out in under a 1/2 hour. The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Hi More

by denniswade123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review, Dennis! We're glad to hear that you were in and out in no time and that our service department was able to solve your problem efficiently, even providing photos for clarity. At Folsom Lake Ford, we strive to deliver excellent customer service, and your recommendation means a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Excellent customer service and price. I bring my truck to Folsom Lake Ford exclusively now after experiencing nothing but top tier service. The staff is very friendly and the price is low More

by NickB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Nick! We're thrilled to hear that you have had such a positive experience with us at Folsom Lake Ford. Providing excellent customer service and competitive pricing is our priority, and it's great to know that you're enjoying our team and efficiency. We look forward to continuing to serve you and your truck in the future! Please feel free to share your experience with others. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Thank you. Service rep was great. Too many words to write. Too much work. Hate giving reviews. More

by BRIAN.CLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear that our service representative was great. We appreciate you taking the time to share your experience at Folsom Lake Ford, even if reviews are not your favorite thing to do. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Tommy Nares and Katharine Seeley always ensure our truck is serviced to our satisfaction and standards. We've been using Folsom Lake Ford since 2018 and have always been pleased with their service and perfo More

by kspencer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We are thrilled to hear that you have consistently had a great experience with Folsom Lake Ford since 2018. It's wonderful to know that Katharine and Ricardo have provided you with excellent service for your truck. We truly appreciate your loyalty and look forward to continuing to meet your service needs in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

The service and the service tech that I worked with was very nice, informative, courteous. More

by DESERTDAWG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service team at Folsom Lake Ford. Our technicians strive to provide informative and courteous service, and it's great to know that it made an impression on you. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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