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Flow Volkswagen of Asheville

Asheville, NC

4.4
370 Reviews

621 Brevard Rd

Asheville, NC

28806

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370 Reviews of Flow Volkswagen of Asheville

May 05, 2016

Great Service!!! Happy with the service as always! Fabulous dealership and great people working there!!! Always a pleasurable experience!!! I will always want More

by MCNICHOLS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
May 10, 2016 -

Flow Volkswagen of Asheville responded

Hearing that you had a great experience is the best thing we could hope for! Thank you for writing about your experience. We wish you many happy miles in your vehicle and look forward to serving you for years to come!

May 02, 2016

Activate VW Card and Oil change and service Good service. They are suppose to call or email me a price on replacing the left back fender where someone hit me. Haven't heard from them so guess I More

by SNOWHILLCOX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I always make my aptt. when Jodi she works on internet calls and is awesome. The reason I bought my 2014 VW.
May 04, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for taking the time to write about your experience with our dealership. We look forward to serving you for many years to come!

May 02, 2016

Great Experience Dj Roberts was so helpful in helping me get my car and has great customer service skills and even took time too show me how everything worked in my ca More

by Colby Willis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Roberts
May 03, 2016 -

Flow Volkswagen of Asheville responded

We couldn’t be happier that DJ provided you with a great car buying experience. He is a true asset to our team and we're lucky to have him. We hope you are enjoying your new vehicle, please come back to visit anytime!

May 02, 2016

Great Dealership, Good service, to bad they still sell VW. No issues with the Dealership and the great team of people that work there, Too bad that they still have to sell VW, as that was my worst buy we ever More

by REISENRING
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 02, 2016 -

Flow Volkswagen of Asheville responded

We would like to thank you for your comments and for taking the time to tell us about your experience! It's great to hear that Philip helped make your experience a positive one. We appreciate your business, thank you again!

May 01, 2016

most knowledge able sales rep I've met most knowledgeable and friendly sales rep encountered, competitive price and hospitable environment. we took a good long test drive and all car featur More

by MPCASSERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Emile Mennin
May 02, 2016 -

Flow Volkswagen of Asheville responded

We couldn't be happier that Emile provided you with a great car buying experience. He is a true asset to our team and we're very lucky to have him. We hope you are enjoying your new vehicle, please come back to visit anytime!

April 30, 2016

Volkswagen jetta Dealer was quick to respond to my needs and get my car in quick for service..online experience was also good. Provided me with a car to drive. Tha More

by OSMAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 02, 2016 -

Flow Volkswagen of Asheville responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Philip. We wish you safe travels in your Volkswagen Jetta and please come visit us again soon!

April 30, 2016

Replacement of a break light bulb. My appointment was at 10 a.m. and was promptly met with a service rep. In an hour or so my cell phone rang saying my car was ready. No waiting and n More

by twkennedy28150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Courtney
May 02, 2016 -

Flow Volkswagen of Asheville responded

Thank you for sharing your experience with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear that you had such an excellent experience with our service department and they'll be thrilled to hear your feedback!

April 29, 2016

GREAT SERVICE I went in to have an alarm system installed by the service department. They were prompt for my 10:00 appointment. I was only there an hour for the ser More

by GINGER LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Roberts, Charles Bishop
May 02, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Hearing that you had a great experience is the best thing we could hope for! Thank you for choosing Volkswagen of Asheville and we hope to serve you for many years to come!

April 28, 2016

Excellent service, very fast. Harmony is great. I personally service my vw myself but when I need parts or advice I come to harmony every time. Very clean and modern facility and More

by SKINNYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 02, 2016 -

Flow Volkswagen of Asheville responded

It's great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!

April 26, 2016

Can't get over how great the experience was Buying a car has never been a pleasurable experience for us, we always dreaded the haggling and negotiation. There was none of that unpleasantness at More

by NANCY P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Roberts, Chris Nelson
Apr 27, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We also want to say, Congratulations on your new vehicle and welcome to the family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that DJ and Chris know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle!

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