Flow Volkswagen of Asheville

Great Experience trading and buying a new car I have bought many cars through the years with this particular dealership. I have always had a good experience, however, I must say this was the most I have bought many cars through the years with this particular dealership. I have always had a good experience, however, I must say this was the most enjoyable! Stephanie Dilts was exceptional in helping me decide which vehicle fit me and my needs. I drove 4 different cars and between the two of us, we were able to make a smart and conscious decision which one to land on. She answered my questions, was very patient and sincerely wanted me to buy the car that would meet my criteria. I really appreciated those qualities in her. I felt like we were friends when we had finished, and still do. I plan to be in touch with Stephanie just to let her know how much I enjoyed my time at Harmony Motors in Asheville, NC. BTW, I ended up getting a 2016 Limited Edition Golf Wagon and I love it !! THANK YOU STEPHANIE ... Regina Loveday More

Efficient service, comfortable waiting areas Just there for scheduled maintenance, but the staff was efficient and got me in and out quickly. The waiting areas were quiet and comfortable. Thank Just there for scheduled maintenance, but the staff was efficient and got me in and out quickly. The waiting areas were quiet and comfortable. Thanks, Harmony Motors / VW of Asheville. More

Thanks Philip helped me understand what work was being done and whether the additional possible work was truly urgent or necessary. Thanks for a pleasant exp Philip helped me understand what work was being done and whether the additional possible work was truly urgent or necessary. Thanks for a pleasant experience. More

Professional I had a great experience getting in touch with Harmony Motors and VW of Asheville and eventually going in and leasing a vehicle. They worked hard to s I had a great experience getting in touch with Harmony Motors and VW of Asheville and eventually going in and leasing a vehicle. They worked hard to see that I was satisfied with the deal we came to, and at the same time they weren't pushy at all like other car dealerships. Simply helpful, and professional. The show room is really nice looking, too. More

Service for a sputtering Jetta Jack Thill was a straight shooter with me which I appreciate that . He didn't try to twist my arm into services that I didn't need immediately but let Jack Thill was a straight shooter with me which I appreciate that . He didn't try to twist my arm into services that I didn't need immediately but let me know of things that my car could benefit from. I bought the car from Harmony in 2014 and had my first issue in 2016. I have a 2014 Volkswagen Jetta. I love the car but was disappointed that right after the warranty was out that I was having sputtering issues. It turns out to have been my spark plugs and wires. I had them changed out and the car is running smoothly again. Thanks Harmony! More

perfect experience what great service department! we don't mind going there at all....the estimation of service time was on the money...no pressures at all. what great service department! we don't mind going there at all....the estimation of service time was on the money...no pressures at all. More

Charles was very polite and treated me professionally . He was quick to respond with answers and followed up my questions. I was treated very very well. was very polite and treated me professionally . He was quick to respond with answers and followed up my questions. I was treated very very well. More

TIRE PURCHASE Staff was courteous and friendly. Pricing was competitive. Was not pressured for add ons. Waiting area excellent, with award winning snacks. Provide Staff was courteous and friendly. Pricing was competitive. Was not pressured for add ons. Waiting area excellent, with award winning snacks. Provided loaner when requested. More

recall service The service people were friendly and helpful.They let us the estimated time of service before the work was started. They got it done in the time perio The service people were friendly and helpful.They let us the estimated time of service before the work was started. They got it done in the time period.Also did a wash on in for free,was not the greatest job but I did not expect it. More

40,000 mile check up and warranty recall Excellent, prompt service with no hassles. Car was finished a lot sooner than expected and I was allowed to delay pickup for a day. Thank you! Excellent, prompt service with no hassles. Car was finished a lot sooner than expected and I was allowed to delay pickup for a day. Thank you! More