
Flow Volkswagen of Asheville
Asheville, NC
Filter Reviews by Keyword
By Type
377 Reviews of Flow Volkswagen of Asheville
Great stress free experience! This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesm This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesman Andrew K. was such a pleasure in each step of the process. I also spoke with Nicole via internet/email and she was great in answering any questions I had before stepping into the dealership. We have also worked with Don Oakes on the buyback and he has been most kind and helpful. More
Reward bonus I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVE I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVER GOT APPLIED to my new car buy. No one has returned my call. Guess they don't care as much as I thought they would. My number is 829 782 0201 Please make this right, or I will be finished with VW. DAVID MCCRUM More
Looking for a new 4 wheel drive VW while trading in diesel. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. More
comment I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 201 I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 2014 VW new beetle which gives faulty emissions reports. When I got there they inspected the car and I waited for quite awhile for someone to come and help me with registration because they said that sales people would have to do it and they were all busy. Finally I went out to the desk where I was told that =I have to do it myself on the internet. so I left and drove back to Hendersonville. the car is still not registered. Instructions are not clear to me and I have not had the help I was promised and I assumed you would give. More
Fast, easy and professional Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy agai Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy again. More
finally found what i wanted the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the las the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the last minute . they did supply my second choice . dealership is clean and easy to find More
New Car Experience The entire process was a pleasure. I could not have been more pleased with the purchase of this new vehicle. I have owned numerous VW's and recommend The entire process was a pleasure. I could not have been more pleased with the purchase of this new vehicle. I have owned numerous VW's and recommend this dealership. More
fantastic place to buy your VW & be serviced David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corpo David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corporate and my dealership Harmony Motors More
Overall good experience I had an overall good experience at AVL VW. The staff was accommodating and friendly, although because of timing we felt a little rushed and pressure I had an overall good experience at AVL VW. The staff was accommodating and friendly, although because of timing we felt a little rushed and pressured to purchase right then. Because we completed the deal after closing hours, we were to return to pick up our new car the following day after it had been detailed. When we did so, it took longer than I had anticipated. The tags had not been put on the car and it did not have a full tank, so we had to wait for all of this to occur. The detailing of the car was not great as there were marks on the interior ceiling of the car not from our use. The manual was not in the car when I got home. Also, perhaps because we knew we wanted to buy this car the initial introduction to the car was not as thorough as I might have imagined. This was remedied when we returned to pick up the car. Andrew gave a full detailed run down of the various car functions. Overall a good experience, but there certainly is room for improvement. More
Purchase a new vehicle Our experience with Sam the Sales person was outstanding, the only complaint I have is with the Sales manager who was a little rude on the phone. I Our experience with Sam the Sales person was outstanding, the only complaint I have is with the Sales manager who was a little rude on the phone. I addressed this issue with the VW manager and he said he would take care of it More