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Flow Volkswagen of Asheville

Asheville, NC

4.4
377 Reviews

621 Brevard Rd

Asheville, NC

28806

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377 Reviews of Flow Volkswagen of Asheville

January 24, 2017

Great stress free experience! This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesm More

by sg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kirschmeyer, Chris Nelson, Don Oakes, Nicole Cushing
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf us all of us at VW of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team. Enjoy your new VW and please come visit us again soon!

January 24, 2017

Reward bonus I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVE More

by ark.dm.ministries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice , David Smith, Josh Mitchell
January 24, 2017

Looking for a new 4 wheel drive VW while trading in diesel. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. More

by Brethauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lozowski, and Ben Brendell, Charles Bishop, Ron Klahr, Nicole Cushing
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits VW of Asheville with only the best there is to offer. It’s so nice to hear that Ben and Joe helped to make your experience such a positive one. Enjoy your new VW!

January 24, 2017

comment I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 201 More

by JANETPEEKCLANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Brittany Courtney
January 23, 2017

Fast, easy and professional Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy agai More

by Spyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie as always was a pleasure., Nate Nunn, James Lordman, Mark Kaye
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to share your comments and feelings about Mark. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

January 22, 2017

finally found what i wanted the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the las More

by howardd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Freddy Snedden
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Congratulations on your new VW! Thank you for taking the time to write about your experience. It is wonderful to hear that Freddy and Nate were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

January 20, 2017

New Car Experience The entire process was a pleasure. I could not have been more pleased with the purchase of this new vehicle. I have owned numerous VW's and recommend More

by chris.manick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Congratulations on your new VW! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

January 20, 2017

fantastic place to buy your VW & be serviced David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corpo More

by wcufrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
foster shuttle driver, Charles Bishop, David Smith
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf of the VW of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your VW in the future.

January 20, 2017

Overall good experience I had an overall good experience at AVL VW. The staff was accommodating and friendly, although because of timing we felt a little rushed and pressure More

by sbrode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kirchmeyer, Nate Nunn, James Lordman, Josh Mitchell
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to write this review. We apologize for your less that 5 star experience. It’s unfortunate that there was miscommunication and you were unhappy with the time delays. We value our customers and truly appreciate the time to share your opinions.

January 20, 2017

Purchase a new vehicle Our experience with Sam the Sales person was outstanding, the only complaint I have is with the Sales manager who was a little rude on the phone. I More

by delta73s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Sam Webb
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

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