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Flow Volkswagen of Asheville

Asheville, NC

4.4
377 Reviews

621 Brevard Rd

Asheville, NC

28806

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377 Reviews of Flow Volkswagen of Asheville

February 14, 2017

Really helpful/knowledgeable. Treated me with respect. I have nothing but kind words. Thier staff is always curtious, nice, and very knowledgeable of ALL the cars/products/service you represent. ALL the wo More

by dlarrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
As i mentioned above...a guy with the nick name BJ was very helpful and works in parts...i think...😊, Philip King, Brittany Courtney, Jack Thill
February 10, 2017

Happy VW owner Thank you Sam (Nate too) for helping me upgrade from my 2004 Beetle convertible into 2017 Beetle convertible. Can you make the sun shine everyday so More

by danajoy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Sam Webb, James Lordman
February 10, 2017

Top Notch Douglas and his team did an impeccable team of taking care of me and my car. I actually enjoy taking my car in for service! More

by BILLNOR81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
February 09, 2017

A good experience all around It was easy to work with Brent Curvin, James Lordman and Nate Nunn. I am happy with the care and the car! I feel comfortable to call on them if I h More

by alcamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, James Lordman, Brent Curvin
February 06, 2017

Fabulous dealership experience! Every person I dealt with at Harmony Volkswagen was incredibly helpful. Excellent customer service is hard to find these days, but you will find it h More

by jharwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, James Lordman, Brent Curvin
February 01, 2017

EXCELLENT SERVICE David Smith, Philip King, and Chris Nelson were GREAT!!! My car was fixed on time and the service department was very clean and well done. Things More

by HOLLOWAYHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Charles Bishop, Brent Curvin, David Smith
January 27, 2017

Well worth taking the time to look around! The last car I got from Harmony Motors lasted me 13 years and had three mechanical issues only. I was sold a 2001 red New Beetle and it could not have More

by murraylide
Recommend Dealer
Yes
Employees Worked With
David Smith, Philip King, Chris Nelson, Freddy Snedden
January 26, 2017

Jetta TDI Buyback; Purchase of 2017 Golf Alltrack Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was More

by wpgraham912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Chris Nelson, Don Oakes
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf of the VW of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Alltrack in the future.

January 26, 2017

Poor customer service The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would t More

by jcollingsworth26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip
Feb 08, 2017 -

Flow Volkswagen of Asheville responded

Thank you for the candid feedback on your experience with Volkswagen of Asheville. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. Due to the significant number of customers that we assist in Service everyday and the limited number of loaner vehicles, they do get reserved very quickly. We apologize that you were not made aware of this at the time you scheduled your service. If the future, we hope that you will see how much we prize providing exceptional customer service. We appreciate that you chose to become a part of the Volkswagen family and look forward to assisting you again.

January 26, 2017

Delivering Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation w More

by tateerruue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, James Lordman, Brent Curvin
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

We’re glad that Brent was able to address your purchasing needs and to place you in a VW that met your specifications. We appreciate you choosing VW of Asheville, as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon!

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