Flow Subaru Winston-Salem
Winston Salem, NC
Filter Reviews by Keyword
By Type
71 Reviews of Flow Subaru Winston-Salem
All who work at this dealership, from Sean in sales to All who work at this dealership, from Sean in sales to John in parts/service, are fabulous. They are highly professional, respectful, and most impor All who work at this dealership, from Sean in sales to John in parts/service, are fabulous. They are highly professional, respectful, and most importantly, above board! I've been coming here to have my Subaru Forester serviced since I purchased it from Sean over a year ago. I have never had a feeling that anyone was trying to swindle me or "shake me down ". I've never experienced the slimy "car salesman" vibe. I've only felt that I was being treated honestly and fairly. Thank you everyone at Flow Subaru! K. Heim More
The staff and especially our salesperson Brad Dutton was super helpful, fair, honest and accommodating! My best car buying experience yet. The follow up was also exceptional. super helpful, fair, honest and accommodating! My best car buying experience yet. The follow up was also exceptional. More
Staff could not be better The service manager was very helpful telling me what was entailed in my 30000 mile service; the length of time required and the cost. He provided me w The service manager was very helpful telling me what was entailed in my 30000 mile service; the length of time required and the cost. He provided me with a loaner car and assured me the work could be done by the end of the afternoon which it was. However due to traffic and road conditions he assured me that the next day would be fine to return the car. I appreciate the consideration on his part. More
They sold up a car with an active recall. We were unable to take delivery. They gave us no consideration for our lost time and reduction of our credit rating. to take delivery. They gave us no consideration for our lost time and reduction of our credit rating. More
Only concerned with the SALE I did not have the best experience with the sales process and the sales rep really fell down when I needed a repair. I now have a recall and they can I did not have the best experience with the sales process and the sales rep really fell down when I needed a repair. I now have a recall and they can't schedule it for a MONTH. I need an Inspection for registration before the end of this month and they still can't get me in. If they can't service the vehicles, they shouldn't sell so many. We are looking to purchase another Subaru this years as we do love the car, but no way are they getting our business. More
Great experience, great people! Very friendly staff and make the process of buying a car so smooth and easy. Very knowledgeable and easy to work with. I love my Subaru and I will be Very friendly staff and make the process of buying a car so smooth and easy. Very knowledgeable and easy to work with. I love my Subaru and I will be back. More
Superior service. Had the 60,000 mile service done on my Forester and a recall repaired. They gave me a car on loan for the day since the work was going to take longer Had the 60,000 mile service done on my Forester and a recall repaired. They gave me a car on loan for the day since the work was going to take longer than expected. Highly professional. Exceeded expectations, as always. Recommend the service department highly. More
eess1 - Service was great! People were knowledgeabale, efficient and very pleasant. Service consisted of attending to 2 recall issues and 6,000 mile service. Service was great! People were knowledgeabale, efficient and very pleasant. Service consisted of attending to 2 recall issues and 6,000 mile service. Very good experience, More
One Great Experience After Another Everyone I came into contact with at Flow Subaru was delightful, helpful, and kind. The air of camaraderie at the Subaru dealership was contagious. Ev Everyone I came into contact with at Flow Subaru was delightful, helpful, and kind. The air of camaraderie at the Subaru dealership was contagious. Every single person went out of their way to, at the very least, acknowledge my presence with a smile. The deal was fair and, actually, made me realize how futile it is to go into a dealership with a badass attitude. The more I allowed the knowledgeable sales manager and his ace team to take the lead, the more perks they added on for my benefit. I don't know...maybe the stars were aligned just right, but I have a feeling that my experience wasn't unique, and that these folks really do care about putting a person in the right car without big financial add-ons or other negative surprises. I loved my moment of clarity regarding my trade-in and now fully understand the big picture; I appreciated the straight talk. All in all, it was a 10-star experience. Thank you, Flow Subaru team! PS - a friend just offered me $2,000 more for the Outback than I paid for it. I just laughed and recommended they visit you. More
Very pleasant experience. The service rep was very polite and accommodating. Comfortable waiting area. Did not wait an undue amount of time. I like the perk of a courtesy was The service rep was very polite and accommodating. Comfortable waiting area. Did not wait an undue amount of time. I like the perk of a courtesy wash! More