Flow Subaru Winston-Salem
Winston Salem, NC
Filter Reviews by Keyword
By Type
76 Reviews of Flow Subaru Winston-Salem
Great experience, great people! Very friendly staff and make the process of buying a car so smooth and easy. Very knowledgeable and easy to work with. I love my Subaru and I will be Very friendly staff and make the process of buying a car so smooth and easy. Very knowledgeable and easy to work with. I love my Subaru and I will be back. More
Superior service. Had the 60,000 mile service done on my Forester and a recall repaired. They gave me a car on loan for the day since the work was going to take longer Had the 60,000 mile service done on my Forester and a recall repaired. They gave me a car on loan for the day since the work was going to take longer than expected. Highly professional. Exceeded expectations, as always. Recommend the service department highly. More
eess1 - Service was great! People were knowledgeabale, efficient and very pleasant. Service consisted of attending to 2 recall issues and 6,000 mile service. Service was great! People were knowledgeabale, efficient and very pleasant. Service consisted of attending to 2 recall issues and 6,000 mile service. Very good experience, More
One Great Experience After Another Everyone I came into contact with at Flow Subaru was delightful, helpful, and kind. The air of camaraderie at the Subaru dealership was contagious. Ev Everyone I came into contact with at Flow Subaru was delightful, helpful, and kind. The air of camaraderie at the Subaru dealership was contagious. Every single person went out of their way to, at the very least, acknowledge my presence with a smile. The deal was fair and, actually, made me realize how futile it is to go into a dealership with a badass attitude. The more I allowed the knowledgeable sales manager and his ace team to take the lead, the more perks they added on for my benefit. I don't know...maybe the stars were aligned just right, but I have a feeling that my experience wasn't unique, and that these folks really do care about putting a person in the right car without big financial add-ons or other negative surprises. I loved my moment of clarity regarding my trade-in and now fully understand the big picture; I appreciated the straight talk. All in all, it was a 10-star experience. Thank you, Flow Subaru team! PS - a friend just offered me $2,000 more for the Outback than I paid for it. I just laughed and recommended they visit you. More
Very pleasant experience. The service rep was very polite and accommodating. Comfortable waiting area. Did not wait an undue amount of time. I like the perk of a courtesy was The service rep was very polite and accommodating. Comfortable waiting area. Did not wait an undue amount of time. I like the perk of a courtesy wash! More
oil changed The service department did an excellent job, didn’t take too long. Had WiFi in waiting area with beverage and snacks. Usually dread getting oil chan The service department did an excellent job, didn’t take too long. Had WiFi in waiting area with beverage and snacks. Usually dread getting oil changed but will not dread it next time at Subaru dealership. More
Just good people selling gear cars! We have purchased two Subarus from Flow. Both times, the experience was pleasant, professiona, and hassle free! The sales people are honest and straig We have purchased two Subarus from Flow. Both times, the experience was pleasant, professiona, and hassle free! The sales people are honest and straightforward. We return regularly for service there, as well as body work. Always, the work is done quickly and correctly! We’ll be back! More
Lies, Steals & Cheats. I bought a new 2017 Impreza from Flow. In less than 13,000 miles have had the engine rebuilt twice. Car uses 1.5 quarts of oil every 1000 miles. Deale I bought a new 2017 Impreza from Flow. In less than 13,000 miles have had the engine rebuilt twice. Car uses 1.5 quarts of oil every 1000 miles. Dealer cheated on both oil consumption tests by overfilling crankcase 1.3 quarts. The car is getting returned to Subaru of America under lemon law. Dealership is overwhelmed with incompetence. More
Horrible communication. Sold a vehicle to them a month ago. Payoff still not sent to bank. Numerous calls to Manager go un-returned. Stopped in and talked to manager personal Sold a vehicle to them a month ago. Payoff still not sent to bank. Numerous calls to Manager go un-returned. Stopped in and talked to manager personally who promised he would find out whats going on and call me back by 10 am the next day. No call, of course. Now they have the vehicle and I still am making payments on it. Not a very good experience when we thought about going to them to purchase a new vehicle. Will take our business elsewhere. More
18000 mile service Brought my 2017 Subaru Outback in for the 18000 mile service interval which included an oil and filter change along with a tire rotation. The work wa Brought my 2017 Subaru Outback in for the 18000 mile service interval which included an oil and filter change along with a tire rotation. The work was completed in a timely fashion and and I felt the cost of the service was fairly typical of what you'd pay at most dealerships. So far so good, will continue to utilize their service department until which time I feel I'm being cheated. More