Flow Lexus of Winston-Salem

Blown Away with Spectacular Service! My 1st experience with Flow Lexus service and I’ll have to say I was blown away. I had an Excellent experience yesterday and Chris explained the servi My 1st experience with Flow Lexus service and I’ll have to say I was blown away. I had an Excellent experience yesterday and Chris explained the service and set the expectation for me. He was prompt very friendly. Also the perks were more than I could have expected. I will definitely have my car serviced here and no where else! More

Super service experience every time! Always a pleasure visiting Lexus service and working with Russ Miller. Waiting area and dealership amenities is first class. Always a satisfied cust Always a pleasure visiting Lexus service and working with Russ Miller. Waiting area and dealership amenities is first class. Always a satisfied customer and love my Lexus! More

Great Everyone was kind and professional. I will definitely refer this dealership to family and friends. Very impressed with the way Mr. Pardue cover the Everyone was kind and professional. I will definitely refer this dealership to family and friends. Very impressed with the way Mr. Pardue cover the features options on the vehicle. More

Flow Lexus: Brilliant, fast service (as always) Luxury cars, luxury service. Now driving my 11th Lexus...because Flow has always taken such good care of them. I can't recall having a mechanical 'pro Luxury cars, luxury service. Now driving my 11th Lexus...because Flow has always taken such good care of them. I can't recall having a mechanical 'problem' with any of them, it's always routine service & inspections. Russ and Susi are both the epitome of professional, and always go to great length -- not just to take care of the car, but also make me feel welcome. More

Routine Service There is not a better service department than at Flow Lexus. I have been dealing with Susi Todd for years and she is the BEST! There is not a better service department than at Flow Lexus. I have been dealing with Susi Todd for years and she is the BEST! More

Excellent for over 10 years I have been a customer since purchasing my Lexus in 2007. Always exceptional service and staff is amazing. This dealership values a life-long relati I have been a customer since purchasing my Lexus in 2007. Always exceptional service and staff is amazing. This dealership values a life-long relationship with its customers. More

yearly Maintenance Such a pleasure to deal with Russ at Customer Service. He takes care of everything in a timely manner and I enjoy having conversations with him. Such a pleasure to deal with Russ at Customer Service. He takes care of everything in a timely manner and I enjoy having conversations with him. More

I was traveling and my tire warning light came on. Although I had a little trouble figuring out who could help me when I entered the service center, I was directly to Susi and she was most apologetic a Although I had a little trouble figuring out who could help me when I entered the service center, I was directly to Susi and she was most apologetic and took really good care of me from then on, More

Awesome, as always! I appreciate the service & attention to the customer . They are always on time, tell you the time service will take & I like getting the car washed &# I appreciate the service & attention to the customer . They are always on time, tell you the time service will take & I like getting the car washed 😊 More

Very accommodating, great service good people My car was at the paint and body center to be repaired for road debris damage. Allowed me to drop my car off early before they could schedule it to be My car was at the paint and body center to be repaired for road debris damage. Allowed me to drop my car off early before they could schedule it to be repaired was a big plus and helped me a lot. Service was completed in a timely manner I was called and informed it was complete. Every step of the process was explained thoroughly. Results were outstanding car was washed and parked ready for pick up when I got there. A complete walk through was done to ensure I was satisfied. If anything ever happens again this is the only place I will take my Lexus. Great staff! More