Flow Lexus of Greensboro

Exceptional Customer Service I come all the way to Greensboro to get my car service just because of Frank in the service department. He is so friendly and always goes above and be I come all the way to Greensboro to get my car service just because of Frank in the service department. He is so friendly and always goes above and beyond. I will continue growing there as long as he is there! He never disappoints. I did have issues with scheduling my appointment online. It said you didn’t have any appointments available for almost a month, I knew that couldn’t be right. I called up and talked with someone and they were able to get me scheduled. Previously I didn’t see a simple oil change on the list of reasons for a visit. More

Awesome experience Everyone was so nice, helpful and knowledgeable Rodney never meets a stranger and Desmond kept me laughing. Them two were great. I feel like they genu Everyone was so nice, helpful and knowledgeable Rodney never meets a stranger and Desmond kept me laughing. Them two were great. I feel like they genuinely had my best interest at heart. I’m Thankful and I love my new car! More

Love my new Lexus My shopping experience was superb! The facility is top notch. Everyone is very welcoming, friendly and knowledgeable. I most definitely will recommend My shopping experience was superb! The facility is top notch. Everyone is very welcoming, friendly and knowledgeable. I most definitely will recommend Flow Lexus of Greensboro to anyone. More

Excellent experience I scheduled a service appointment. Scheduling was easy, driver showed up on time. Left me a very nice vehicle to drive when they took mine for an oil I scheduled a service appointment. Scheduling was easy, driver showed up on time. Left me a very nice vehicle to drive when they took mine for an oil change and other maintenance. Returned as scheduled. This visit was at no charge to me More

Oil leak repair We live over two hundred miles from the dealer. Each time we bring in our car they give us a loaner and get the job done in a timely manor. We live over two hundred miles from the dealer. Each time we bring in our car they give us a loaner and get the job done in a timely manor. More

Outstanding The Flow service team( Rick, Frank and Ronnie) always take great care of you. Everyone of them knows my name, and greets me when I come in for service The Flow service team( Rick, Frank and Ronnie) always take great care of you. Everyone of them knows my name, and greets me when I come in for service or a car wash. They always ensure you leave with your car in top mechanical shape. Along with the Flow mechanics, this Flow service team presents a great example for the highest quality brand service, and ensures personal customer service. More

10000 mile warranty service Excellent service department,personnel are professional,Courtious and knowledgeable I would recommend Flow Lexus to anyone. Waiting room clean as we Excellent service department,personnel are professional,Courtious and knowledgeable I would recommend Flow Lexus to anyone. Waiting room clean as were the restroom facilties truly a five star dealer More

Recall on RX350 Customer service was always good as usual. However, I was initially advised that it would take 45 minutes opposed to 2 hours and did not get offered a Customer service was always good as usual. However, I was initially advised that it would take 45 minutes opposed to 2 hours and did not get offered a loaner car. More

Came in for routine service Frank was great to work with. He estimated the time for repairs and kept me informed about repairs that were needed. Repairs were completed in less ti Frank was great to work with. He estimated the time for repairs and kept me informed about repairs that were needed. Repairs were completed in less time than the estimate. More

Great Service I always ask for Rick for service. Friendly and very thorough. He provides me with updates and helps me keep me car serviced in a timely manner. A loa I always ask for Rick for service. Friendly and very thorough. He provides me with updates and helps me keep me car serviced in a timely manner. A loaner is available for anything that takes more then a few hours. More